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147 Posts

11-13-2008

Scotland

163 Signins

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  • Posts: 147
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  • Location: Scotland
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  • Message 1 of 4

Solution for SystemUpdate not installing software automatically?

2012-03-18, 14:01 PM

Hi guys,

 

stuck with this. Clean install of SU on XP SP3 didn't help. Screenshot attached. Not sure why this isn't working anymore. Anyone who's got an idea?

 

 systemupdate.JPG

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6835 Posts

10-29-2009

United States of America

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  • Posts: 6835
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  • Location: United States of America
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  • Message 2 of 4

Re: Solution for SystemUpdate not installing software automatically?

2012-03-19, 14:03 PM

What system and model number is this on?

 

It appears the packages are downloading but not installing.

The only issue I'm aware of that can cause this is the registry entry  NtfsDisable8dot3NameCreation  = 1    at:  "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\File System"

 

Can you check your registry for that setting?

 

Also check for a "logs" folder inside "C:\program files\lenovo\system update" zip it up and put it into dropbox/yousendit/etc and post a link here.

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147 Posts

11-13-2008

Scotland

163 Signins

2737 Page Views

  • Posts: 147
  • Registered: ‎11-13-2008
  • Location: Scotland
  • Views: 2737
  • Message 3 of 4

Re: Solution for SystemUpdate not installing software automatically?

2012-03-22, 13:14 PM

Hi,

 

sorry system is a T60 2007 66U. That setting is set to 0. I'm already with dropbox and will share that log.

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147 Posts

11-13-2008

Scotland

163 Signins

2737 Page Views

  • Posts: 147
  • Registered: ‎11-13-2008
  • Location: Scotland
  • Views: 2737
  • Message 4 of 4

Re: Solution for SystemUpdate not installing software automatically?

2012-03-22, 20:33 PM

Hi,

 

the registry entry was 0. Please find the link with the logs

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