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133 Posts

04-23-2008

US

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  • Message 31 of 90

Re: System Update: Package Index Server temporarily unavailable

2008-07-14, 18:49 PM

my data (this was originally in a spreadsheet but the forum did not like the paste I tried from the spreadsheet.  Eneded up pasting into notepad first)

 

model # OS Description 7/11/2008 (at home) 7/14/2008 
1831 xp ThinkPad R51 worked worked 
1833 xp ThinkPad R50p worked worked 
1866 xp ThinkPad X41 worked worked 
2008 vista ThinkPad T60/p worked worked 
2008 xp ThinkPad T60/p worked worked 
2366 xp ThinkPad T30 worked worked 
2373 vista ThinkPad T41/p failed failed removed 7-14-08
2373 xp ThinkPad T41/p worked worked 
2374 xp ThinkPad T42/p worked worked 
2374 vista ThinkPad T42/p worked worked 
2647 xp ThinkPad T23 worked worked 
2657 xp ThinkPad R31 worked worked 
2662 xp ThinkPad X22 worked worked 
2668 vista  worked worked 
2668 xp  worked worked 
2669 vista ThinkPad T43/p failed worked 
2669 xp ThinkPad T43/p worked worked 
2884 xp ThinkPad X31 worked worked 
6072 xp ThinkCentre M57 worked worked 
6458 Vista ThinkPad T61p worked worked 
6458 xp ThinkPad T61p worked worked 
6460 xp  worked worked 
6460 Vista  worked worked 
6792 xp NetVista M41 worked worked 
7661 vista ThinkPad T61 worked worked 
7661 xp ThinkPad T61 worked worked 
8133 xp  worked worked 
8141 xp ThinkCentre M51 worked worked 
8171 xp ThinkCentre S51 failed worked 
8183 xp ThinkCentre S50 failed failed removed 7-14-08
8187 xp ThinkCentre M50 worked worked 
8189 xp ThinkCentre M50 worked worked 
8213 xp ThinkCentre M52 worked worked 
8744 xp  worked worked 
8744 vista  worked worked 
8810 xp ThinkCentre M55 worked worked 
9210 xp ThinkCentre M52 SFF worked worked

Message Edited by rtlinux on 07-14-2008 11:51 AM
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5 Posts

07-15-2008

Europe | Germany

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  • Message 32 of 90

Re: System Update: Package Index Server temporarily unavailable

2008-07-15, 10:20 AM

Hi,

 

thank you for your work, but the figures differ if you try to get updates for other languages.

 

Here are my results for XP & Vista for updates in german:

 

ok:

1703

1704

1707

1951

2007

2525

6075

6417

6457

6477

6460

6975

7389

7659

7669

7664

7669

7673

8459

8744

8798

8811

8892

8918

8944

9088

9171

9265

9459

9461

9631

 

failed:

2008 Vista and XP failed

1952 Vista ok, XP failed

 

HTH,

 

mat_ban

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17 Posts

08-06-2008

New Hampshire

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  • Message 33 of 90

Re: System Update: Package Index Server temporarily unavailable

2008-08-06, 3:17 AM

This has happened to me twice now. I am trying to remember my solution, but the cause is when you installed Windows Desktop Search 3.01 or the newer Windows Search 4.0. This would explain why wabyarlay's stopped working on Wednesday July 9th since Microsoft releases their updates on the second Tuesday of every month.

 

I called Lenovo tonight to at least let them know the cause because the "solution" document they have on this is off base. Here it is for reference anyway: http://www-307.ibm.com/pc/support/site.wss/MIGR-66610.html .

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2 Posts

07-11-2008

Europe | Germany

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  • Message 34 of 90

Re: System Update: Package Index Server temporarily unavailable

2008-08-06, 11:14 AM

Hi all,

 

I'm not shure what exactly the problem is -- maybe there are several sources...

 

* Mark said something about "bandwidth/load-problems"

* KCotreau said something about "Microsoft Desktop Search Engine" 

* Several users said something about "Permission-problems (registry and file system)"

* A document of ibm said something about "Proxy (auth@proxy), internet connection, .net-Frankework, local security policy"

* Some users told about "problems with some update-languages" (some are working, some not)  (maybe trouble because of server-load; different servers for different machines/languages?)

 

What have I done / observantly I have seen:

* I configured several systems for WinXP and Vista in German

++ 2887, 1858, 8183, 9635, 8084, 8423, 2668, 9461, 1829, 8381, 8265, 9456, 2647, 1844, 1847, 1657, 9450

* When I start Update Retriever (UR) to fetch all packageindexes for my clients it will fail (in every time)

* When I start UR for every single system (for both operation systems) it will not fail in every case (so, .net, permissions, internet cennectivity, proxy ath., ... must be fine(!) )

* When UR fails, it fails at 26% of the UR-connection

++ fail: (today: all)

++ good: (today: none)

* It's unsure to say wheather "a machine" will fail or success "today"

* When 1 single machine fails, the whole UR will fail (wont get any updates, even no updates for the machines where the indexserver is avaailable...)

 

My simple conclusion: My system is well configured (-; There are no mistakes in my network (-;

 

But, what can we do? I think: nothing, or better: Asking lenovo for better logs, better network.performance (update-servers), ask lenovo for a better UR (which will not terminate if only one indexserver is not available)

 

I offerend once to start a mirror-service (here, in this thread) for these updates -- I got no response )-:

 

Somone out there who has a good idea?
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17 Posts

08-06-2008

New Hampshire

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  • Message 35 of 90

Re: System Update: Package Index Server temporarily unavailable

2008-08-07, 19:15 PM

OK, based on the solution I am about to post, any number of things can cause this issue, but it all boils down to something getting screwed up with .NET Framework version 2. In my case, it was definitely the installation of the Windows Search 4.0, but any number of other installs or Microsoft patches, which use the Framework, could cause the problem.

 

To fix this on both XP and Vista, first uninstall System Update.

 

Next, run sfc /scannow from a command prompt (in Vista this needs to be at a command prompt with full Administrator privileges). This step may not really be necessary since this is just being on the safe side by checking for system file corruption. If you feel lucky, you can try the second step straight away, as that worked for me fine. You can always come back to this step and try again.

 

 Lastly, on XP you can remove and reinstall the .NET Framework from Add/Remove Programs or you can try the Vista method directly since that should work fine too and is easier. With Vista, since .NET Framework is integrated into the OS, you need to run the following command to repair the .NET Framework 2, again from a command prompt with administrator privileges, " %windir%\Microsoft.NET\Framework\v2.0.50727\ngen.exe update ". Do not include the quotes. There may be some error messages but they did not matter in my case. Reboot just in case.

 

Reinstall System Update.

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25 Posts

08-07-2008

SF, CA, USA

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  • Message 36 of 90

Re: System Update: Package Index Server temporarily unavailable

2008-08-07, 20:02 PM

I think, if they can release some SP Network Installation Package for people to download that would be great. (Like what MS did: SP2, SP3)

So I can update most stuff off-line after I did the system recovery. Then check for the +- updates through lenovo's server.

 

The best solution would be what you suggested: asking Lenovo to update-servers. (I think this is best solution) :)

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232 Posts

04-24-2008

CA

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  • Message 37 of 90

Re: System Update: Package Index Server temporarily unavailable

2008-08-08, 1:30 AM
KCotreau, your fix resolved the issue for me perfectly. Thanks!
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17 Posts

08-06-2008

New Hampshire

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  • Message 38 of 90

Re: System Update: Package Index Server temporarily unavailable

2008-08-08, 2:28 AM

Thank you for letting me know. I am glad it worked for you.

 

I actually am a long-time IT consultant and regularly post detailed answers when there are problems out there with no really good solutions posted, although most are for business-related IT issues.

 

Best Regards,

 

Kevin Cotreau

MCSE+I, MCNE, et. al.

 

 

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3 Posts

08-09-2008

CA, USA

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  • Message 39 of 90

Re: System Update: Package Index Server temporarily unavailable

2008-08-09, 12:04 PM

KCotreau, a couple of questions.

 

First off, did you uninstall Windows Search 4.0 before removing and reinstalling System Update and .Net Framework? If so, did you reinstall it afterwards?

 

Also, which versions of .Net Framework did you remove and then reinstall? I've got versions 1.1, 2.0, and 3.0. Did you remove and reinstall all versions? Or just 2.0?

 

Thanks!

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17 Posts

08-06-2008

New Hampshire

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  • Message 40 of 90

Re: System Update: Package Index Server temporarily unavailable

2008-08-09, 13:47 PM

First, I did not have to reinstall or do anything to the Windows Search.

 

Second, this only applies to .NET Framework version 2.0. You will not need to play with versions 1.0, 3.0, or the newly released 3.5.

 

The instructions are 100% complete, so if you follow the instructions exactly as listed, you should be fine.

 

I want to make a note of something since I am posting anyway: Especially if you are an IT guy and run across a wide variety of installations, but even the home user can get struck by lightning twice: If you have a program that has a version of .NET Framework v2.0 as an installation prerequisite, and it breaks, consider following these steps for any broken program. Go so far as to check the installation prerequisites as part of your troubleshooting process even since in my experience it seems that .NET Framework v2.0 is flaky at times.

 

As an example, on my Exchange 2007 server, although the underlying problem and fix are different, every time there is an update to v2.0 on my 64-bit Server 2003 platform, it breaks my Outlook Web Access (OWA) with the error "Service Unavailable". (Feel free to ask me for the solution to this very vexing problem if you have had it).

 

I have not seen 3.0 or 3.5 break anything yet, but so far few programs require them. Later it may be necessary to uninstall and reinstall them also if they end up being installation prerequisites of programs that break.

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