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59 Posts

08-19-2011

Chicago

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System Update - never goes past 15%

2015-06-01, 14:46 PM

ThinkPad Edge E431; Windows 8.1

 

I run solution center and then System->Software updates. I then launch ThinklVantage System update  5. It opens and when I start it, it goes for agent updates and stops @ 15% complete saying no applicable packages found  on system, This is every time I do this. WHat is stopping the system update function?

 

Thx

 

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59 Posts

08-19-2011

Chicago

36 Signins

179 Page Views

  • Posts: 59
  • Registered: ‎08-19-2011
  • Location: Chicago
  • Views: 179

Re: System Update - never goes past 15%

2015-06-10, 14:44 PM

I finally have it fixed. I was sable to download and re-install system update (after 5 install tries). It is now working and integrated in solution center.

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5067 Posts

11-22-2011

United States of America

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  • Message 2 of 5

Re: System Update - never goes past 15%

2015-06-02, 22:02 PM

What is the model number of your edge machine, ie. 688646U,62775AU?

Is this a new purchase or  have you had it a while?

Navigate to: C\programdata\Lenovo\SystemUpdate\logs folder

Locate  tvsu_*timestamp*.log of your latest run.

Insert this log if it will fit in a post reply.

Otherwise, upload the log to a file sharing utility similar to www.dropbox.com  and post the upload link here.

 

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59 Posts

08-19-2011

Chicago

36 Signins

179 Page Views

  • Posts: 59
  • Registered: ‎08-19-2011
  • Location: Chicago
  • Views: 179
  • Message 3 of 5

Re: System Update - never goes past 15%

2015-06-09, 17:37 PM

Model 6886-4KU

Purchased new  and have been using for 1 1/2 years

 

I navigated to c:\ProgramData\Lenovo\SystemUpdate\ and there is no logs folder. I see TVSU files labeled update.XML but no log.? There is a system folder here with no log files only another folder of SSClientCommon.  How do I proceed

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5067 Posts

11-22-2011

United States of America

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  • Message 4 of 5

Re: System Update - never goes past 15%

2015-06-09, 21:07 PM

Do you run CCleaner?  It removes "temp" folders/files after 2 days.

Run SU now and if the Logs folder is created with a Su run log inside?  

su log folder.PNG

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59 Posts

08-19-2011

Chicago

36 Signins

179 Page Views

  • Posts: 59
  • Registered: ‎08-19-2011
  • Location: Chicago
  • Views: 179
  • Message 5 of 5

Re: System Update - never goes past 15%

2015-06-10, 14:44 PM

I finally have it fixed. I was sable to download and re-install system update (after 5 install tries). It is now working and integrated in solution center.

0 person found this solution to be helpful.

This helped me too

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