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Software and Operating SystemPre-Installed Lenovo Software and Applications
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5 Posts

04-25-2011

United Kingdom

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  • Posts: 5
  • Registered: ‎04-25-2011
  • Location: United Kingdom
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  • Message 11 of 13

Re: System update - An error occured gathering user information

2016-04-01, 19:10 PM

.net framework 4.6.1 installed.

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1 Posts

12-24-2015

United States of America

4 Signins

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  • Location: United States of America
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  • Message 12 of 13

Re: System update - An error occured gathering user information

2016-09-04, 20:50 PM

I also have this error!

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5067 Posts

11-22-2011

United States of America

5783 Signins

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  • Message 13 of 13

Re: System update - An error occured gathering user information

2016-09-09, 20:45 PM

Please post your latest SU run log via uploaded zip file, file share utility or similar.

You could also cut/paste the log in a post reply.

It is located in C\programdata\Lenovo\SystemUpdate\logs\tvsu_*timestamp*.log.

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