Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Software and Operating SystemPre-Installed Lenovo Software and Applications
All Forum Topics
Options

350 Posts

02-20-2008

Finland

1618 Signins

11854 Page Views

  • Posts: 350
  • Registered: ‎02-20-2008
  • Location: Finland
  • Views: 11854
  • Message 1 of 10

Thinkvantage system update setup error 742

2008-04-07, 8:50 AM
Hi all,

We have problem using system update on our machines.
We have many different lenovo models T4x, T6x, X4, X6, All have same problem when tying to update.

Error message says:

setup error 742
The Source folder command line option (/s) must include valid source path.

We dont use any custom settings when using system update. It download all updates from lenovo server.

Anyone know how to fix this issue?

System OS is Windows XP with latests hotfixes.


Message Edited by outouser on 04-07-2008 12:00 PM
Reply
Answer
Options

7 Posts

05-08-2008

Singapore

21 Signins

145 Page Views

  • Posts: 7
  • Registered: ‎05-08-2008
  • Location: Singapore
  • Views: 145

Re: Thinkvantage system update setup error 742

2008-08-25, 6:06 AM

what i have did to solve was to use XP MSI cleaner to clean up SAP (it will not remove SAP program) and the previous mention registry change.

 

And things seems to be working fine now, but there might be some problem in future if you wish to uninstall SAP (which I had not tried)

 

hope this helps 

Reply

Replies(9)
Options

3 Posts

07-30-2008

Germany

82 Signins

189 Page Views

  • Posts: 3
  • Registered: ‎07-30-2008
  • Location: Germany
  • Views: 189
  • Message 2 of 10

Re: Thinkvantage system update setup error 742

2008-07-30, 20:04 PM

Hi,

i have the same error.

Do you have a solution for this issue ?

 

Thanks 

Reply
Options

350 Posts

02-20-2008

Finland

1618 Signins

11854 Page Views

  • Posts: 350
  • Registered: ‎02-20-2008
  • Location: Finland
  • Views: 11854
  • Message 3 of 10

Re: Thinkvantage system update setup error 742

2008-08-14, 9:58 AM

Not yet.

 

Do you use ghost to clone pc:s?

 

This problem seems to come after you clone "master" pc to other pcs. Master pc works just fine but not cloned pc´s.

Still trying to find out whats causing this.

Message Edited by outouser on 08-14-2008 12:58 PM
Reply
Options

3 Posts

07-30-2008

Germany

82 Signins

189 Page Views

  • Posts: 3
  • Registered: ‎07-30-2008
  • Location: Germany
  • Views: 189
  • Message 4 of 10

Re: Thinkvantage system update setup error 742

2008-08-14, 10:03 AM

No, we make a silent installation.

I found out after a fresh installation it works.

We have some software packages with are installing a instmsiw.exe before you can install it.

It seems such packages modify the windows installer so it does not work with lenovo system updater.

We have ather probs with Adobe Reader 9 too (on machines with the sytem update prob)

I test step by step our software to identify the "bad" installer version.

Reply
Options

7 Posts

05-08-2008

Singapore

21 Signins

145 Page Views

  • Posts: 7
  • Registered: ‎05-08-2008
  • Location: Singapore
  • Views: 145
  • Message 5 of 10

Re: Thinkvantage system update setup error 742

2008-08-15, 12:05 PM

Do you guys have SAPgui installed?

I had the same error too but after some troubleshooting found that it boils down to SAPgui being installed in our corporate laptop.

But after some changing some registry entries everything seems to be working fine now.

 

 

Reply
Options

3 Posts

07-30-2008

Germany

82 Signins

189 Page Views

  • Posts: 3
  • Registered: ‎07-30-2008
  • Location: Germany
  • Views: 189
  • Message 6 of 10

Re: Thinkvantage system update setup error 742

2008-08-15, 13:35 PM

Hi,

 

yes we have sap gui 4.6c installed.

what did you change to solve the error ?

Reply
Options

7 Posts

05-08-2008

Singapore

21 Signins

145 Page Views

  • Posts: 7
  • Registered: ‎05-08-2008
  • Location: Singapore
  • Views: 145
  • Message 7 of 10

Re: Thinkvantage system update setup error 742

2008-08-15, 15:22 PM

we are using version 6.20 so not sure whether it will work...but sure is worth a try

 

try this link >> http://blogs.msdn.com/astebner/archive/2005/10/18/482537.aspx

 

 

Reply
Options

7 Posts

05-08-2008

Singapore

21 Signins

145 Page Views

  • Posts: 7
  • Registered: ‎05-08-2008
  • Location: Singapore
  • Views: 145
  • Message 8 of 10

Re: Thinkvantage system update setup error 742

2008-08-16, 17:00 PM

just tested the workaround and were only only able to run some of the driver update.

 

for some reason certain system update still uses the sap source setup file...(keep prompting for systemupdate.msi).

 

 

 am wondering...who should come up with a fix for this? SAP or Lenovo?

 

 

Reply
Options

350 Posts

02-20-2008

Finland

1618 Signins

11854 Page Views

  • Posts: 350
  • Registered: ‎02-20-2008
  • Location: Finland
  • Views: 11854
  • Message 9 of 10

Re: Thinkvantage system update setup error 742

2008-08-18, 6:24 AM
We have also SAPgui installed version 6.20
Reply
Answer
Options

7 Posts

05-08-2008

Singapore

21 Signins

145 Page Views

  • Posts: 7
  • Registered: ‎05-08-2008
  • Location: Singapore
  • Views: 145
  • Message 10 of 10

Re: Thinkvantage system update setup error 742

2008-08-25, 6:06 AM

what i have did to solve was to use XP MSI cleaner to clean up SAP (it will not remove SAP program) and the previous mention registry change.

 

And things seems to be working fine now, but there might be some problem in future if you wish to uninstall SAP (which I had not tried)

 

hope this helps 

0 person found this solution to be helpful.

This helped me too

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms