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12 Posts

10-18-2008

Galveston, Texas

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  • Message 11 of 21

Re: Unable to run System Update (tvsu.exe 3.14) on R61i Vista

2009-01-09, 0:53 AM
I couldn't find a solution even after contacting tech support.  So I just deleted system update and things have been fine so far.
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2 Posts

01-08-2009

Durham

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  • Message 12 of 21

Re: Unable to run System Update (tvsu.exe 3.14) on R61i Vista

2009-01-09, 1:27 AM

Thanks, Caduceus.

 

Now I am disappointed about LENOVO.

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12 Posts

10-18-2008

Galveston, Texas

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  • Message 13 of 21

Re: Unable to run System Update (tvsu.exe 3.14) on R61i Vista

2009-01-09, 3:31 AM

No problem.

I will try to let you know if I ever do come across a solution to this problem.

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1 Posts

01-11-2009

USA

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  • Message 14 of 21

Re: Unable to run System Update (tvsu.exe 3.14) on R61i Vista

2009-01-11, 12:28 PM

I have T61 and am experiencing the same problem when I run update.

 Does anyone have a solution?

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1 Posts

02-03-2009

Germany

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  • Message 15 of 21

Re: Unable to run System Update (tvsu.exe 3.14) on R61i Vista

2009-02-03, 14:15 PM

Solution: 

look, I have Vista installed and a runtime error message from C:\Program Files\Lenovo\System Update\TVSU.exe, which is the Sytem Update exe.

So I run C:\Program Files\Lenovo\System Update\Tvsukernel.exe in its directory as administrator by rightklick.

(http://www-307.ibm.com/pc/support/site.wss/MIGR-68761.html

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12 Posts

10-18-2008

Galveston, Texas

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  • Message 16 of 21

Re: Unable to run System Update (tvsu.exe 3.14) on R61i Vista

2009-02-03, 18:01 PM

Full solution to my original problem:

I have Vista installed on a lenovo R61i and after following csparrow's instructions (thanks csparrow!) I was able to get back to the original error that caused all my troubles

 

Unable to connect to proxy server.

 

 

I then did a search in the lenovo forums and was able to find this solution

 

 

However, when I tried to follow the solution:

Control Panel>Network and Internet>Internet Options>Connections>Lan Settings> Unclick "Use automatic configuration script"

I found that the LAN Settings would immediately switch back to using http://localhost:9100/proxy.pac

I then did a search for that configuration script on Google and found a thread on Google Web Accelerator.

http://groups.google.com/group/Google-Web-Accelerator/browse_thread/thread/722e8eccf89b5526/645c6fd133b2fce1?pli=1

After stopping/uninstalling GWA everything worked perfectly, and I am downloading updates right now.

 

So the moral of the story is uninstall Google web accelerator.

 

 

Correction uninstalling GWA allowed TVSUKernel.exe to work

but TVSU is still broken

 

So this "fix" is really just a workaround.

Message Edited by Caduceus on 02-03-2009 06:39 PM
Message Edited by Caduceus on 02-03-2009 06:40 PM

0 person found this solution to be helpful.

This helped me too

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1 Posts

08-22-2009

new hampshire

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  • Message 17 of 21

Re: Unable to run System Update (tvsu.exe 3.14) on R61i Vista

2009-08-29, 19:57 PM

I had the same problem on an X300.  I found a posting somewhere (can't find it again) that solved my problem.

 

Try opening

 

C:\Program Files\Lenovo\System Update

 

right click on tvsu.exe, select properties.  Select the Compatibility tab.  Click the checkbook for "Run this program in compatibility mod for" and select "windows xp (service pack 2)" from the pull down.  Click OK.

 

Then system update should run.   At least it did for me after almost a year of silently failing.  Many of the updates I had missed are definite improvements.

 

-- Jon

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4 Posts

03-02-2010

Jackson, MS

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  • Message 18 of 21

Re: Unable to run System Update (tvsu.exe 3.14) on R61i Vista

2010-03-03, 4:14 AM

I have the downgrade disks for the R61i. After reinstalling everything, I get a message from Lenovo system Update that says "An error occurred while trying to gather user information".

 

Huh? I restared and tried again. Same thing.

 

Any ideas?

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2 Posts

08-12-2008

T61

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  • Message 19 of 21

Re: Unable to run System Update (tvsu.exe 3.14) on R61i Vista

2010-03-03, 16:29 PM

Still unable to run system update to actually get updates from Lenovo. Seems like they have abandoned me after only 2 1/2 years with this computer.

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3 Posts

03-30-2010

USA

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  • Message 20 of 21

Re: Unable to run System Update (tvsu.exe 3.14) on R61i Vista

2010-03-30, 3:57 AM

Hi guys, 

 

There are two ways to solve the problem:

 

  1. Try opening

 

C:\Program Files\Lenovo\System Update

 

And right click on tvsu.exe, select properties.  Select the Compatibility tab.  Click the checkbook for "Run this program in compatibility mod for" and select "windows xp (service pack 2)" from the pull down.  Click OK.

 

Then system update should run.

 

Pasted from <http://lnv.lithium.com/t5/ThinkVantage-Technologies/Unable-to-run-System-Update-tvsu-exe-3-14-on-R61i-Vista/td-p/60769/page/2;jsessionid=D5246C592CACB6D12C6318C0D28B3CF6>

 

2. Run Tvsukernel.exe under C:\Program Files\Lenovo\System Update\. It should launch System Update.

 

Today I talked to a representative at Lenovo and she told me to reinstall Windows 7! Ridiculous. No offense but I doubt that she knows much about computers. 

 

Nick
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