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23 Posts

09-20-2009

California

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  • Message 11 of 48

No "System Update" is listed within services.msc

2012-09-26, 18:12 PM

Also what program or app are you using to take screen shots?

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57 Posts

05-11-2008

United States of America

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  • Message 12 of 48

Re: anyone having trouble with updater 5?

2012-09-26, 18:26 PM

Hi -- the Lenovo update isn't there.  Here's what I have:

 

services.png

 

Also, here's lower down, where System update should have been:

 

Services2.png

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57 Posts

05-11-2008

United States of America

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  • Posts: 57
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  • Message 13 of 48

Re: No "System Update" is listed within services.msc

2012-09-26, 18:28 PM
I use microsoft onenote, but there are lots of other screen clipping programs available.
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5 Posts

09-15-2009

Vienna

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  • Message 14 of 48

Re: anyone having trouble with updater 5?

2012-09-26, 21:52 PM

I get:

 ----------

[SC] OpenService FAILED 1060:
The specified service does not exist as an installed service.

----------

 

and when looking at the services there is no "System Service" as shown in the screenshot.

 

 

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7263 Posts

10-29-2009

United States of America

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  • Message 15 of 48

Re: anyone having trouble with updater 5?

2012-09-26, 22:27 PM

Thanks for your feedback.  The consensus seems to be that the "System Update" service is not getting installed on some systems.  I have no idea why, but we will investigate this.  I will post back here when we have more info and/or a solution.  Sorry for this trouble.

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24 Posts

10-22-2011

philadelphia pa

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  • Message 16 of 48

Re: System Update Version 5 download link?

2012-09-26, 23:43 PM

I attempted a work-around.  I installed 4.03 on Windows 8, ignoring warnings, and using default compatibility settings which were xpsp3.  I figured then, on first run, it would upgrade to 5--and indeed it did attempt that upgrade, but the upgrade seems to fail--it comes through with a success message, but the upgrade handler aborts, and what is left isn't usable....

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23 Posts

09-20-2009

California

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  • Message 17 of 48

Re: anyone having trouble with updater 5?

2012-09-27, 0:44 AM

tried running from Tvsukernel in update folder get a new update screen then widows screen "Lenovo system update has stopped working"

 

here's the details if it helps

 

  Problem Signature 02:    5.0.1.0
  Problem Signature 03:    50513a5d
  Problem Signature 04:    System.ServiceProcess
  Problem Signature 05:    2.0.0.0
  Problem Signature 06:    4ca2baf3
  Problem Signature 07:    8f
  Problem Signature 08:    12e
  Problem Signature 09:    System.InvalidOperationException
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033

 

did not close but continued to "next" then show and downloaded patch for power manger. 

Second time open through normal Tsvu update "failed"

Third time back to Tsvukernel "fines updates"

 

don't know what this means that for the "great wizards behind the curtain"

 

time for coffee

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27 Posts

07-15-2008

California

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  • Message 18 of 48

Re: anyone having trouble with updater 5?

2012-09-27, 0:55 AM
It isn't possible to download System Update 5 from the ThinkVantage Software web site, only the previous version, so it isn't possible to try a clean install rather than an update. Posting the latest version instead of the previous one would be helpful.
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23 Posts

09-20-2009

California

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  • Registered: ‎09-20-2009
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  • Message 19 of 48

Re: anyone having trouble with updater 5?

2012-09-27, 1:20 AM
I re-install 4.03 but when launched to updates to 5

new up 5 is around 10kb. "systemupdate50-09-15-2012" might be able to zip and email to you . let me know
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17 Posts

10-26-2011

Parker, CO

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  • Registered: ‎10-26-2011
  • Location: Parker, CO
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  • Message 20 of 48

Re: anyone having trouble with updater 5?

2012-09-27, 3:11 AM
I'm having the same issue here. T410, using Windows 7 pro 64-bit. All latest windows 7 updates installed. System update 5 just hangs for 15-30 seconds then closes.

No system update service in my list of services. I tried updating from previous version. I also uninstalling, downloaded SU5, and then tried installing from SU5 directly. Still no luck
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