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Willy561
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Posts: 9
Registered: ‎11-27-2017
Location: US
Views: 4,420
Message 1 of 8

Camera and mic keep switching to private mode

It seems that everytime I open up my laptop, my camera and mic have switched back into private mode. I know how to switch it back, but it has gotten really annoying doing so. I was wondering if there was a way to make lenovo vantage stop defaulting to private mode. Thanks.

Lenovo Employee hzfdbd
Lenovo Employee
Posts: 469
Registered: ‎03-11-2008
Location: CN
Views: 4,396
Message 2 of 8

Re: Camera and mic keep switching to private mode

Did you upgrade your OS from win7 to win10?
Willy561
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Posts: 9
Registered: ‎11-27-2017
Location: US
Views: 4,380
Message 3 of 8

Re: Camera and mic keep switching to private mode

I have windows 10 installed.

Lenovo Employee hzfdbd
Lenovo Employee
Posts: 469
Registered: ‎03-11-2008
Location: CN
Views: 4,364
Message 4 of 8

Re: Camera and mic keep switching to private mode

Did you see cammute.exe in your running process?
Or you may need to re-install the camera drivers.
Lenovo Staff
Lenovo Staff
Posts: 5,471
Registered: ‎10-29-2009
Location: NC
Views: 4,345
Message 5 of 8

Re: Camera and mic keep switching to private mode

Willy561,

 

This sounds like a known problem that happens if your PC is upgraded to Win10, from Win7 or Win8.1.

Please read here and see if the solution works for you:

https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Cam-privacy-setting-toggle/td-p/3855707

 

 

Lucama80
What's DOS?
Posts: 1
Registered: ‎04-30-2019
Location: IT
Views: 604
Message 6 of 8

Re: Camera and mic keep switching to private mode

Hi everyone, 

I have the same problem on my v330 15IKB. Looking at lenovo vantage I cannaot switch the toggle on camera privacy off. I checked the Lenovo camera service mute but It wasn't in the services list. So I cannot still access to my camera.

Help me, please!!!

Willy561
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Posts: 9
Registered: ‎11-27-2017
Location: US
Views: 535
Message 7 of 8

Re: Camera and mic keep switching to private mode

Lucama80,

 

The problem you're having does seem slightly different than mine. I was able to change the privacy settings for the camera, but it would always default back to off when I turned the laptop off.

Lenovo Employee hzfdbd
Lenovo Employee
Posts: 469
Registered: ‎03-11-2008
Location: CN
Views: 423
Message 8 of 8

Re: Camera and mic keep switching to private mode

@lucama80,

Is your system upgraded from win7/win8? And did you re-install the camera driver for win10?

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