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TariqAlsawy
Paper Tape
Posts: 2
Registered: ‎05-30-2018
Location: EG
Views: 7,934
Message 1 of 34

Can't download Lenovo Vantage from windows store

Hi,

I've just updated my windows 10 to the latest update on my Y520 Legion. But then lenovo vantage stopped working. 

So I Uninstalled it, went to windows store to reinstall it again. but it doesn't download! it just stuck at 2 MB forever. 

I tried to restart the PC, delete Windows store's cache. but it doesn't work!

 

 HOWEVER! I still have lenovo vantage toolbar!! I don't know how i have the toolbar if I already uninstalled the software!

chasir
Paper Tape
Posts: 1
Registered: ‎05-30-2018
Location: SK
Views: 7,839
Message 2 of 34

Re: Can't download Lenovo Vantage from windows store

 
Lenovo Employee hzfdbd
Lenovo Employee
Posts: 338
Registered: ‎03-11-2008
Location: CN
Views: 7,768
Message 3 of 34

Re: Can't download Lenovo Vantage from windows store

which part could not be downloaded?
Lenovo System Interface Foundation or Vantage download in the Windows Store?
TariqAlsawy
Paper Tape
Posts: 2
Registered: ‎05-30-2018
Location: EG
Views: 7,727
Message 4 of 34

Re: Can't download Lenovo Vantage from windows store

Downloading Vantage from windows store.
it's stuck. it doesn't download the app. just says "Downloading.." but doesn't download and IF.. if it downloads anything it only downloads some percent and it's permanently stuck at this percent.
Lenovo Employee hzfdbd
Lenovo Employee
Posts: 338
Registered: ‎03-11-2008
Location: CN
Views: 7,605
Message 5 of 34

Re: Can't download Lenovo Vantage from windows store

Besides Vantage, would you be able to download other store app?
it would need to close the Vantage while downloading from store for upgrade purpose
jegtx
What's DOS?
Posts: 1
Registered: ‎08-23-2018
Location: US
Views: 6,433
Message 6 of 34

Re: Can't download Lenovo Vantage from windows store

Yes, I can download other store apps, but not Think Vantage.  I get an error code 0x80073CFB.

Almond2018
Blue Screen Again
Posts: 7
Registered: ‎08-23-2018
Location: US
Views: 6,386
Message 7 of 34

Re: Can't download Lenovo Vantage from windows store

Same issue here with T480 and Windows 10 version 1803.

Everything with Windows Store and Apps works fine BUT Lenovo Vantage.

I reckon the problem comes from updaing formerly Lenovo Companion to Lenovo Vantage.

The issue started after the update! Windows local database is confused between Lenovo Companion and Lenovo Vantage.

It thinks the App is already installed

 

0x80073CFB means "ERROR_PACKAGE_ALREADY_EXIST" as microsoft explains here: https://docs.microsoft.com/en-us/windows/desktop/appxpkg/troubleshooting

 

 

 

 

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Almond2018
Blue Screen Again
Posts: 7
Registered: ‎08-23-2018
Location: US
Views: 6,330
Message 8 of 34

Re: Can't download Lenovo Vantage from windows store

All other apps work fine

 

Can download, update, uninstall, reinstall them with no problem.

 

Tried resetting Windows App Store both by Windows Settings GUI and WSRESET.EXE command.

 

The reset process did its' job though Lenovo Vantage has the same issue after it.

 

I also tried reinstalling all default apps again using this guide: https://www.cnet.com/how-to/how-to-reinstall-default-apps-in-windows-10/ but did not help at all...

 

Also followed instructions stated here: https://www.windowscentral.com/how-fix-common-problems-apps-windows-10

Did not help again....

 

Almond2018
Blue Screen Again
Posts: 7
Registered: ‎08-23-2018
Location: US
Views: 6,326
Message 9 of 34

Re: Can't download Lenovo Vantage from windows store

I tried installing from standalone offline installer of Lenovo Vantage Application for Large Enterprise available here: https://support.lenovo.com/gb/th/solutions/hf003321

Got the following errors:

 

 

 

C:\lenovovantage_4.12.13.0>rem INSTALL THE APPLICATION - LENOVO VANTAGE

C:\lenovovantage_4.12.13.0>powershell -command unblock-file lenovo-vantage-install.ps1

C:\lenovovantage_4.12.13.0>powershell -executionpolicy bypass -file lenovo-vantage-install.ps1
Add-AppxProvisionedPackage : Unspecified error
At C:\lenovovantage_4.12.13.0\lenovo-vantage-install.ps1:1 char:1
+ Add-AppxProvisionedPackage -Online -PackagePath .\Discovery_4.12.13.0 ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (Smiley Happy [Add-AppxProvisionedPackage], COMException
+ FullyQualifiedErrorId : Microsoft.Dism.Commands.AddAppxProvisionedPackageCommand

PS C:\lenovovantage_4.12.13.0>

 

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jackzh2011
SCSI Port
Posts: 63
Registered: ‎12-22-2015
Location: CA
Views: 6,255
Message 10 of 34

Re: Can't download Lenovo Vantage from windows store

The following steps helped me fix the issue I was experiencing (code: 0x80073cfb in Windows Store while trying to update / reinstall).

 

1. Uninstall Lenovo Vantage.

 

2. Gain access to the folder where Lenovo Vantage (and other Windows Store apps) is installed, following the instructions here: https://www.thewindowsclub.com/windows-8-metro-apps-folder-location

 

3. Search for "Lenovo" in the search bar. It'll show which folders belong to Lenovo Vantage. I used "SHIFT+DELETE" to delete as many folders/files as I could and skippped for the ones I couldn't. (Using "DELETE" only wouldn't do the trick).

 

4. Go back to Windows Store to install Lenovo Vantage.

 

5. Reverse Step 2. In the user search step, use "nt service\trustedinstaller" to find "TrustedInstaller". Don't forget to tick that box under the user name to include all sub folders / objections. 

 

Hope it helps!

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