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3 Posts

03-18-2018

Hong Kong S.A.R of China

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  • Message 1 of 20

Can't sign in to Lenovo Vantage

2018-03-18, 5:24 AM

Hi,

 

When I open Lenovo Vantage, it shows 'Oops, you are no longer online'. Then go to sign in, but it just keep loading without turn to sign in page. Have uninstalled and re-installed, but still can be fixed.

 

TKS for your help.

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7196 Posts

10-29-2009

United States of America

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  • Message 2 of 20

Re: Can't sign in to Lenovo Vantage

2018-03-19, 16:20 PM

Please try to uninstall and then re-install System Interface Foundation:

1.  Run Device Manager

2.  Expand "System Devices" category

3.  Scroll down to find "System Interface Foundation V2 Device"

4.  right-click on it, then choose "uninstall device"

5.  click on "uninstall" button

6.  after uninstall is complete, reboot

7.  open vantage, you will be prompted to download/install System Interface Foundation

8.  follow on-screen prompts, then reboot as prompted

9.  is it working now?

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1 Posts

03-24-2018

Italy

2 Signins

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  • Message 3 of 20

Re: Can't sign in to Lenovo Vantage

2018-03-24, 0:50 AM
perfect!!! work it :) thank you very much
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3 Posts

03-18-2018

Hong Kong S.A.R of China

8 Signins

163 Page Views

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  • Message 4 of 20

Re: Can't sign in to Lenovo Vantage

2018-03-24, 2:38 AM

Hi, Had tried before I post but don't work.

 

Attached screen for you reference.

 

 

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7 Posts

07-23-2019

Denmark

15 Signins

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  • Message 5 of 20

Re: Can't sign in to Lenovo Vantage

2019-11-03, 16:32 PM
After the 1809 win 10 upgrade Vantage failed. I tried again today after the 1903 upgrade and it still failed. After reinstalling the new MS App, it sort of worked, but failed to login!
Applying your fix took ages, but now it all works.
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3 Posts

10-25-2020

United Kingdom of Great Britain and Northern Ireland

3 Signins

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  • Message 6 of 20

Re:Can't sign in to Lenovo Vantage

2020-10-25, 19:51 PM

I am trying to sign in to Vantage. 

I keep getting a page that says my machine was shipped to Denmark and checking Continue switches me into Danish which is of no use to me whatsoever!

Anyone know how I can bypass this and use English??

The machine is now in the UK and will stay here!!

I would be grateful!!

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1050 Posts

03-11-2008

China

1867 Signins

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  • Message 7 of 20

Re:Can't sign in to Lenovo Vantage

2020-10-26, 1:23 AM
Could you show the screenshot of this issue? And provide the MTM of your machine?
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3 Posts

10-25-2020

United Kingdom of Great Britain and Northern Ireland

3 Signins

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  • Message 8 of 20

Re:Can't sign in to Lenovo Vantage

2020-10-26, 9:16 AM

Screen shot is attached.

I don't know what MTM means byt the machine is  an IdeaPad 510 08SR008UK with HDD replaced with an SSD Serial No. PF-0JDV9J

Hope this helps..

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3 Posts

10-25-2020

United Kingdom of Great Britain and Northern Ireland

3 Signins

20 Page Views

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  • Message 9 of 20

Re:Can't sign in to Lenovo Vantage

2020-10-26, 10:56 AM

I am hoping that I have sorted via Lenovo Virtual Asssistant who is aiming to re-assign my machine to the UK from Denmark.

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1050 Posts

03-11-2008

China

1867 Signins

17564 Page Views

  • Posts: 1050
  • Registered: ‎03-11-2008
  • Location: China
  • Views: 17564
  • Message 10 of 20

Re:Can't sign in to Lenovo Vantage

2020-10-27, 1:31 AM
@JohnC44, We believe this message is from SmartPerformance. SmartPerformance does not support machine shipped from Denmark. Did you try to subscribe in Smart Performance Page?
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