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johnferrier
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Posts: 15
Registered: ‎03-22-2016
Location: United States
Views: 769
Message 1 of 19

Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

Recently, whenever I launch "lenovo Companion" and choose "system update", the "critical auto-updates" (under schedule lenovo updates) runs forever and never come to an end!

 

This has never happened before and it seems to have something to do with your recent sysyem down or configuration change.

 

sclexman
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Registered: ‎11-22-2011
Location: US
Views: 745
Message 2 of 19

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

A known issue. Use the windows store for latest Companion version.

Use SIF download from  Companion offering, not SIF10ww512.exe on the support page.

Best solution: Discard Companion and install the latest System update.

systemupdate5-07-0027.exe. Companion, LSC new have soooo many issues.

If the support site, which is waxed for a few days, functions. 

johnferrier
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Location: United States
Views: 722
Message 3 of 19

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

Thanks for the reply.

 

I'll try what you've said.

 

 

 

MattDN93
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Posts: 142
Registered: ‎02-13-2016
Location: Durban, ZA
Views: 686
Message 4 of 19

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

Same here - I'm not sure I really understand sclexman's response though? Do we uninstall the Lenovo Companion and reinstall from the Windows Store or from the support page? And what does the systemupdate even mean? That's for ThinkVantage products and kinda has nothing to do with Ideapad Yoga's?
johnferrier
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Registered: ‎03-22-2016
Location: United States
Views: 670
Message 5 of 19

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

It seems the system update not support Yoga series.

 

sclexman
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Posts: 4,580
Registered: ‎11-22-2011
Location: US
Views: 658
Message 6 of 19

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

To clarify:

https://forums.lenovo.com/t5/Lenovo-Apps/Lenovo-Companion-3-0-and-Lenovo-System-Interface-Driver/td-...

 

Companion is using a database for updates, probably a SU database, that is not shown on System update.

Companion is using a SU plug in.

 

I am not  saying SU supports a YOGA.  I am saying Companion has many issues that still exist.

If you state your OS and model, I can determine if a SU catalog is around for your system, and not useable via system update.

==

Bottom line: Companion loops for you. I suggested windows store to update companion and to use the companion SIF download(jan 2016)  and NOT sif from the download page(Nov 2015).

 

This is confusing, yes.  yoga=su=NOT. yoga=companion su =yes.

MattDN93
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Posts: 142
Registered: ‎02-13-2016
Location: Durban, ZA
Views: 631
Message 7 of 19

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

Thanks for the TL;DR, sclexman! I understand more clearly now. I'll try the Store and the SIF download and see what happens and report back.
sclexman
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Posts: 4,580
Registered: ‎11-22-2011
Location: US
Views: 607
Message 8 of 19

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

 
johnferrier
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Posts: 15
Registered: ‎03-22-2016
Location: United States
Views: 593
Message 9 of 19

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

tried tp reinstall Lenovo Companion and the problem is still there.

 

I probably turned "auto critial-updates" on and now I don't even have a chance turn it off because the update runs forever!

 

Worst software quality I have ever seen!

MattDN93
802.11n
Posts: 142
Registered: ‎02-13-2016
Location: Durban, ZA
Views: 576
Message 10 of 19

Re: Dear Lenovo: My "Lenovo Companion" checks for critical updates forever.

That's not possible since the software worked fine before, surely? My geo or time zone can't have anything to do with that?

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