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JayJay69
Paper Tape
Posts: 2
Registered: ‎07-18-2019
Location: SG
Views: 188
Message 1 of 3

Fingerprint Sensor Driver Can't Install

Hi,

 

Recently did a BIOS update for Windows 10 (64-bit) on my 520S-14IKB (Type 80X2) Laptop (ideapad) - Type 80X2 recently. Once installed, fingerprint sensor driver has been deactivated.  Tried to reinstall it many time by d/l the drivers from Lenovo Support website.  But it still cannot work.  Can anyone advice what to be done ?

 

Thank you

Lenovo Employee hzfdbd
Lenovo Employee
Posts: 511
Registered: ‎03-11-2008
Location: CN
Views: 87
Message 2 of 3

Re: Fingerprint Sensor Driver Can't Install

Is there any setting changed in BIOS for Intel SGX option?

You may need to change it to enabled, and uninstall FR driver and re-install it again.

 

JayJay69
Paper Tape
Posts: 2
Registered: ‎07-18-2019
Location: SG
Views: 79
Message 3 of 3

Re: Fingerprint Sensor Driver Can't Install

Hi, delete the old and new drivers.  Re-install it again.  Drivers were installed.  But not working.  Consult Lenovo, was told the fingerprint hardware is damaged.  Need to replace it.

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