11-24-2011 07:04 AM
I formatted my HDD and did custom install of Windows 7 Professional today.
I installed everything with no problems, but I faced one problem while installing Rescue and Recovery 4.5
Extraction of installation files are done with no problem and the installation progresses until this message appears:
"There was an error installing the Rescue and Recovery boot manager. Return Code:6"
I tried again after reboot, but I had no success and I haven't found a solution on Google yet.
What is the cause and solution to this problem?
11-29-2011 10:16 PM
11-30-2011 04:27 AM
11-30-2011 07:44 AM
I got it through:
Lenovo ThinkVantage Toolbox - Backup - "Download Rescue and Recovery" button
Also, this is not related to R&R, but is ThinkPad 14 the same as ThinkPad E420?
12-05-2011 10:48 PM
12-06-2011 12:52 AM
That means Rescue and Recovery 4.5 doesn't officially support ThinkPad Edge E420.
So, the only way for me to use Rescue and Recovery on ThinkPad Edge is waiting and hoping for the next update to support ThinkPad Edge E420?
12-06-2011 07:04 AM
Haven't heard of this issue before. Are you using 32-bit OS or 64-bit OS? Is there anything unusual or unique about your configuration?
12-14-2011 08:24 AM
I am getting the same error on a ThinkCentre M58e that I did a clean installation of 32-Bit Windows 7. I downloaded RnR 4.5 from the link below. I made sure to download the full install with all languages to make sure there weren't any files missing that were needed. I have also gotten the same error when I did a clean install of 32-Bit Windows 7 on a T400 in the past. Both models support RnR 4.5 per the Read Me file.
I also checked the switches on the tvtrnr.exe, but the only switch that I could see do anything (other than a silent install) is "/V parameters to MsiExec.exe." I tried it and had the same results.
It looks like the error occurs due to there not being a RnR partition since it is a clean installation of Windows 7 and not a Lenovo image. How do I get RnR 4.5 to install in this situation.
Read Me File
12-14-2011 08:27 AM
What partitions are on your HDD after clean-installing Win7? Please list each partition, capacity, and free space as reported by Disk Management. I'm wondering if you're leaving behind some old XP service partition.
12-14-2011 10:21 AM
I know that legacy partitions aren't the issue since I do a DoD level wipe of the complete HD prior to installing any OS. I do that so that there aren't any "ghost" files or partition to cause issues. The partition information you requested is below.
1. System Reserved - 100 MB, NTFS, Healthy (System, Active, Primary Partition)
2. C: - 232.73 GB, NTFS, Healthy (Boot, Page File, Crash Dump, Primary Partition)