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BigMikeBig
Fanfold Paper
Posts: 3
Registered: ‎06-12-2019
Location: PL
Views: 1,020
Message 21 of 46

Re: Lenovo Companion: System Update Server currently unavailable

Same here. All of our thinkpads. ETA Please now!

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Artem_Kot
Paper Tape
Posts: 3
Registered: ‎06-12-2019
Location: RU
Views: 990
Message 22 of 46

Re: Lenovo Companion: System Update Server currently unavailable

Hello! Same error here with my brand new X1 Yoga Gen3 20LES2RG1P. Just got it yesterday and having this error since the beginning.

 

I also tried to autoupdate my X1 Yoga via https://pcsupport.lenovo.com but having erorr again: "You are currently running system update for THINKPAD-X1-YOGA-3RD-GEN-TYPE-20LD-20LE-20LF-20LG. SCAN FAILED. The package catalog for your system is currently being updated on the System Update Server. Please try again later".

 

Please, please help!

Lenovo Staff
Lenovo Staff
Posts: 5,659
Registered: ‎10-29-2009
Location: NC
Views: 972
Message 23 of 46

Re: Lenovo Companion: System Update Server currently unavailable

We fixed a cache problem overnight.  As I checked just now, 20LE is working OK here.

EDIT:  I'm still seeing problems with some catalogs.  I will escalate this to the server team.  Sorry for this trouble.

BigMikeBig
Fanfold Paper
Posts: 3
Registered: ‎06-12-2019
Location: PL
Views: 959
Message 24 of 46

Re: Lenovo Companion: System Update Server currently unavailable

I'm affraid that it's still a no go for 20FA (t460s thinkpads)
Danib2
Paper Tape
Posts: 4
Registered: ‎06-11-2019
Location: DK
Views: 951
Message 25 of 46

Re: Lenovo Companion: System Update Server currently unavailable

Still not working here on my two X280s.
The one I'm at right now has the model number 20KF

PPaauu
What's DOS?
Posts: 1
Registered: ‎06-12-2019
Location: DE
Views: 862
Message 26 of 46

Re: Lenovo Companion: System Update Server currently unavailable

Same problem here, I am trying to get the system updates on my new T490s using vantage and it is not working. I am told that the server is currently unavailable. Is this for real? or is the problem on my side?

Lenovo Staff
Lenovo Staff
Posts: 5,659
Registered: ‎10-29-2009
Location: NC
Views: 850
Message 27 of 46

Re: Lenovo Companion: System Update Server currently unavailable


@PPaauu wrote:

Same problem here, I am trying to get the system updates on my new T490s using vantage and it is not working. I am told that the server is currently unavailable. Is this for real? or is the problem on my side?


It's our server problem.  We are working on it now, but I don't have any ETA yet.  Sorry for this trouble.

javeryt1
Serial Port
Posts: 35
Registered: ‎10-19-2017
Location: US
Views: 664
Message 28 of 46

Re: Lenovo Companion: System Update Server currently unavailable

This issue was fixed for us, but is back as of today. T480s and X1 Tablet (Gen 3) having this issue.

BigMikeBig
Fanfold Paper
Posts: 3
Registered: ‎06-12-2019
Location: PL
Views: 537
Message 29 of 46

Re: Lenovo Companion: System Update Server currently unavailable

It's working for now on 20FA (t460s thinkpads)

smotania
Paper Tape
Posts: 2
Registered: ‎06-13-2019
Location: US
Views: 444
Message 30 of 46

Re: Lenovo Companion: System Update Server currently unavailable

Still not working here, X390

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