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3 Posts

10-12-2017

CA

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Lenovo Service Bridge - LSB does not work after clean windows 10 install

2017-10-12, 20:41 PM

After doing a clean install of windows 10 on a new SSD Lenovo Service Bridge fails to let me download needed software from the levovo download site. LSB won't stay running and without it I can't  download the software. How do fix this to download the Lenovo Software?

 

I have tried:

-rebooting

-reinstalling LSB (several times)

-multiple browsers; Firefox, Chrome, Edge

-starting LSB manually

- ensuring that I am not using any proxies

 

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3651 Posts

12-11-2015

US

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Re: Lenovo Service Bridge - LSB does not work after clean windows 10 install

2017-10-12, 21:25 PM

Did you uninstall the Lenovo Service Bridge first before trying to reinstall using the link below?

 

Lenovo Service Bridge

https://download.lenovo.com/lsbv4/LSBSetup.exe     

 

Are you getting an error message of any kind?

 

If you are on Windows 10, you might consider using Lenovo Companion, which is designed for Windows 10, is not dependent upon the Lenovo Service Bridge, and is replacing Lenovo's System Update.

 

Lenovo Companion

https://www.microsoft.com/en-us/store/p/lenovo-companion/9wzdncrfj4mv

 

Cheers,

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3 Posts

10-12-2017

CA

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Re: Lenovo Service Bridge - LSB does not work after clean windows 10 install

2017-10-25, 0:14 AM

wrote:

Did you uninstall the Lenovo Service Bridge first before trying to reinstall using the link below?

 

Lenovo Service Bridge

https://download.lenovo.com/lsbv4/LSBSetup.exe     

 

Are you getting an error message of any kind?

 

If you are on Windows 10, you might consider using Lenovo Companion, which is designed for Windows 10, is not dependent upon the Lenovo Service Bridge, and is replacing Lenovo's System Update.

 

Lenovo Companion

https://www.microsoft.com/en-us/store/p/lenovo-companion/9wzdncrfj4mv

 

Cheers,



Lenovo Companion is a nice tool, but I am still not able to download the lenovo software or drivers for my laptop. I get no errors other than the webpage asking for me to install LSB which I have uninstalled and reinstalled multiple times

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1 Posts

11-27-2017

IT

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Re: Lenovo Service Bridge - LSB does not work after clean windows 10 install

2017-11-27, 17:09 PM

I have the exact same problem. Tried almost everything. If I try to start LSB.exe, it comes up and die soon after. No log, no message. It would be nice if someone from Levono can provide either a solution or a way to debug the issue.

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1 Posts

06-01-2018

DK

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Re: Lenovo Service Bridge - LSB does not work after clean windows 10 install

2018-06-01, 8:27 AM

I'm expericing same problem

I have a new lenovo thinkpad laptop and downloaded and installed the product.

When trying to lauch it from program, in windows 10 pro, nothing happens!

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1 Posts

09-04-2018

US

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  • Message 6 of 8

Re: Lenovo Service Bridge - LSB does not work after clean windows 10 install

2018-09-04, 19:56 PM

I was having the same problem. I ended up manually downloading the files and executing without Lenovo utilitites. To do this, I did the following:

 

- Entered my serial number to bring up a list of my drivers

- With the Select Driver Update tab selected, I expanded the section below that I wanted (BIOS/UEFI in my case)

- Selected the icon that looks like a document, just to the right of the driver date

- That opened up a new tab in my browser with the files listed

- To the right of the file I wanted, I selected the icon with an arrow pointing down at a tray

- That started the download of the driver update file.

- Once it was downloaded, I executed and installed that driver update. 

 

Pain the rear if you have a few to do but the only way I could get around LSB crashing.

 

Hope this helps.

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2 Posts

07-01-2018

US

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Re: Lenovo Service Bridge - LSB does not work after clean windows 10 install

2019-12-09, 21:09 PM

Me too, it won't open or stay open when I click on LSB.exe... Also already talked with MS about it, what we do?

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1 Posts

04-10-2020

US

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  • Message 8 of 8

Re:Lenovo Service Bridge - LSB does not work after clean windows 10 install

2020-04-10, 22:02 PM

LOL 2 years on the Lenovo support site s still prompting to download the service bridge but will not run for me, exact same issue as described here. Customer service definitely NOT a priority at Lenovo.

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