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eddiegonza
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Posts: 11
Registered: ‎12-03-2015
Location: NJ
Views: 3,045
Message 1 of 16

Lenovo Solution Center V.3.3.002 update issue

Hello everyone, today there was an update for Lenovo Solution Center V.3.3.002 directly from Lenveno Solution Center , I performed the update and when it was done I got an error message that reads ''LSC is unable to run because a required file is missing. Your installation may have been corrupted. Please reinstall the application and try again''

 

I uninstalled it and downloaded the update again and it still showed the same error. I ran maintenece and cleared cookies and cleared registries as I always do when performing maintenence on my pc.

 

 

 

I would really appreciate the help and Thank you In advanced.

 

here is my computer info.

 

Lenovo ThinkCentre M73 10B6001SUS Desktop Computer

OS name: Microsoft Windows 10 Pro

Version: 1511 ( OS build 10586.318)

x64 based pc

Lenovo mt 10b6

Intel(R) core (tm) i5-a4590 cpu @ 3.30GHZ 3301 mhz 4core(s) a4 Logical pro...

Bios version/date Lenovo FCKT70AUS, 4/23/2015

 

 

Community SeniorMod
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Posts: 3,015
Registered: ‎12-31-2011
Location: US
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Message 2 of 16

Re: Lenovo Solution Center V.3.3.002 update issue

I suggest you update your BIOS and try again.    I have that version LSC running on my M73/SFF/Win 10 Pro. 

eddiegonza
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Location: NJ
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Message 3 of 16

Re: Lenovo Solution Center V.3.3.002 update issue

I'm not really techy savey,  what bios update would you or anyone  recomand according to the specs. I have described on my post recording my computer model?

Community SeniorMod
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Message 4 of 16

Re: Lenovo Solution Center V.3.3.002 update issue

The latest for your particular model, M73 10B6.

 

Dated Dec 2015, I've been running it for months.  

eddiegonza
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Message 5 of 16

Re: Lenovo Solution Center V.3.3.002 update issue

Hi, Thanks for the advice but I did the update on bios and Lenovo Solution Center is still showing the same error message, After that I uninstalled it and installed it still show the same error.

sclexman
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Message 6 of 16

Re: Lenovo Solution Center V.3.3.002 update issue

The BIOS is not the issue.

Community SeniorMod
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Message 7 of 16

Re: Lenovo Solution Center V.3.3.002 update issue


@sclexman wrote:

The BIOS is not the issue.


That was the one major difference between his system and my (working) system, and now it's nullified.  Any idea on how to resolve ? 

sclexman
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Message 8 of 16

Re: Lenovo Solution Center V.3.3.002 update issue

What anti-virus program are you using? Could you check to see if it quarantined any files lately?

Please go into programs and features, right click Lenovo Solution Center, choose option Repair and see if this corrects the run time issue.

 

Glad your Bios is up to date.

eddiegonza
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Location: NJ
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Message 9 of 16

Re: Lenovo Solution Center V.3.3.002 update issue

BigAl, I updated the bios now reads  12/22/15 in system information ty for the heads up, I appreciate it!

eddiegonza
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Registered: ‎12-03-2015
Location: NJ
Views: 2,808
Message 10 of 16

Re: Lenovo Solution Center V.3.3.002 update issue

I am useing WIndows Defender  I also did the repair on ''program features'' I also made exclusions on windows defender and malware byes programs but still keep getting the same error message. 

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