04-11-2017 02:22 PM
I have a Lenovo T440p laptop and i kept getting the same error for some time now whenever i try running system update : system update failed to download packages.
I downloaded the most recent version of lenovo system update 5.07.0045 and i still have the same error.
any ideas ?
04-12-2017 05:57 AM - edited 04-12-2017 05:59 AM
Please locate the SU run log.
It is in c\programdata\lenovo\system update\logs\tvsu_*timestamp*.log.
In a post response, use the browse button below the response screen to attach the log.
04-12-2017 11:24 AM - edited 04-12-2017 11:27 AM
Could you check the LOGS folder for a log of bigger size. That one did not have much in it. Please attach as .LOG > -or- Just run SU, check for updates and post the current log.
04-12-2017 11:34 AM - edited 04-12-2017 11:37 AM
You are running through a proxy. The proxy is preventing access to the Lenovo server.
Message: proxy: ://etuproxy.enpc.fr:3128 port: 8080