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05-23-2019

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Lenovo System Update - Catalog update failing

2019-05-23, 10:10 AM

I am unable to update any X2xx laptops due to the package catalog being updated for the last 2 days.

Please fix as this is impacting our laptop builds for new users

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Re: Lenovo System Update - Catalog update failing

2019-05-23, 16:56 PM

Hi UK92!

 

Welcome to the community forums. 

 

Could you provide more details what is happening? A screenshot or a video will help. 

 

Regards,

Matt_lenovo



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36 Posts

10-19-2017

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  • Message 3 of 23

Re: Lenovo System Update - Catalog update failing

2019-05-23, 17:37 PM

 wrote:

Hi UK92!

 

Welcome to the community forums. 

 

Could you provide more details what is happening? A screenshot or a video will help. 

 

Regards,

Matt_lenovo


Matt_lenovo, I assume this is the same issue I posted about here: https://forums.lenovo.com/t5/Pre-Installed-Lenovo-Software/Lenovo-system-update-Error/td-p/4433997

 

Still seeing it on T480s today.

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05-23-2019

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  • Message 4 of 23

Re: Lenovo System Update - Catalog update failing

2019-05-23, 19:21 PM

Why not do the test yourself?   Any good technician would go to their test lab and run the Lenovo System Update on the T480's.....   All the T480's  Lenovo System Update continues to give the message...

 

"The package catalog for your system is currently being updated on the System Update Server.  Please try again later."   

 

If you need the file name:   systemupdate5.07.0078.exe

 

Does it really take over 48 hours for this to be available ?

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6233 Posts

10-29-2009

NC

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  • Message 5 of 23

Re: Lenovo System Update - Catalog update failing

2019-05-24, 14:06 PM

We are currently having some issues with our content delivery network.  T480s has 2 different MTs.  The 20L8 catalog seems to be OK but the 20L7 catalog is having this problem.  Our network team is investigating, sorry for this trouble.

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3 Posts

05-23-2019

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Re: Lenovo System Update - Catalog update failing

2019-05-24, 14:24 PM
what about the x250 MTs , etc?
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  • Message 7 of 23

Re: Lenovo System Update - Catalog update failing

2019-05-24, 14:28 PM

20CL is having this problem; 20CM is not.  I don't have a list of all the catalogs with a problem, my point is, we know this is a problem affecting lots of models and we are investigating it.  Sorry for this trouble.

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3 Posts

05-23-2019

GB

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  • Message 8 of 23

Re: Lenovo System Update - Catalog update failing

2019-05-24, 14:36 PM
Its working now, by why has it taken 3 days and numerous posts by people before this has been looked at as an issue? Not the first time its happened.
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09-06-2016

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  • Message 9 of 23

Re: Lenovo System Update - Catalog update failing

2019-05-24, 15:02 PM

experiencing the same issue trying to run system update on p50s laptops

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05-24-2019

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  • Message 10 of 23

Re: Lenovo System Update - Catalog update failing

2019-05-24, 17:16 PM

T450s - All my machines experience the same package catalog error. Please correct prior to the weekend!

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