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Muonium
Punch Card
Posts: 11
Registered: ‎01-18-2018
Location: AU
Views: 2,962
Message 31 of 274

Re: Lenovo Vantage Battery Conservation mode gone? Help

Yeah, I turned Conservation Mode on. Hence from my screenshot you can see that it is enabled. My testing also shows that it is enabled, in fact. But I then lost the toggle somehow!

 

I'm not sure what the fast charge option is, so I can't comment on whether it is connected. I certainly didn't alter any fast charge toggles.

Lenovo Employee Helen12345
Lenovo Employee
Posts: 3
Registered: ‎02-01-2018
Location: CN
Views: 2,928
Message 32 of 274

Re: Lenovo Vantage Battery Conservation mode gone? Help

Hi Everyone:

Thank you for paying attention to Lenovo Vantage, we are trying to resolve the issue which you met, Would you please give me a favor to provide some information to investigate it? It will be very helpful to fix it.

  1. Would you please copy  C:\ProgramData\Lenovo\ImController\shared    into your File Explorer and then attach the MachineInformation.xml to us?
  2. Please download the attachment to any folder, unzip it and double click the .reg file, and restart your computer, launch Lenovo Vantage and open power page again, after that please attach the files on C:\ProgramData\Lenovo\Modern\Logs folder. The attachment is only for generating the log file to investigate this issue, it won’t affect anything.

Thanks a lot for you cooperation, if we have something update, I will let you know.

Muonium
Punch Card
Posts: 11
Registered: ‎01-18-2018
Location: AU
Views: 2,910
Message 33 of 274

Re: Lenovo Vantage Battery Conservation mode gone? Help

Hi Helen

 

Thanks for offering to help. I tried your steps, but no logs were generated.

 

I noticed that the registry modifications insert a key "Plugins.IdeaNotebookPlugin", but this value is set to 0. Is that correct, or should it be set to 1?

 

On my machine, c:\ProgramData\Lenovo only has a single sub-folder "ImController", there is no "Modern" subfolder, nor was one created when I imported the registry keys, restarted the computer, launched Vantage and navigated to the Power settings page.

 

Thanks in advance for your help.

milyas31
Blue Screen Again
Posts: 11
Registered: ‎02-02-2018
Location: JP
Views: 2,841
Message 34 of 274

Re: Lenovo Vantage Battery Conservation mode gone? Help

Thank you Helen for the proposal.

 

I would really love to help but in my case there is no C:\ProgramData\Lenovo\

I have C:\Program Files\Lenovo\ImController\ and C:\Program Files (86x)\lenovo\ImController\

I'm sorry if it is the same folder but in both cases there were neither Shared nor Log folders.

Muonium
Punch Card
Posts: 11
Registered: ‎01-18-2018
Location: AU
Views: 2,827
Message 35 of 274

Re: Lenovo Vantage Battery Conservation mode gone? Help

Hi Milyas31

 

I think ProgramData is a hidden folder, so you may not get to it from navigating Windows Explorer unless you have the option to show hidden folders checked.

 

The easiest thing to do would be to paste or type "c:\ProgramData\Lenovo" into the Windows Explorer navigation bar. That should take you there directly.

 

It would be mighty odd for you not to have a ProgramData directory at all.

milyas31
Blue Screen Again
Posts: 11
Registered: ‎02-02-2018
Location: JP
Views: 2,815
Message 36 of 274

Re: Lenovo Vantage Battery Conservation mode gone? Help

Hello Muonium!

 

Thank you for your advice!

I copy paste the path and it was there.

 

I have both C:\ProgramData\Lenovo\ImController\shared\MachineInformation.xml

and C:\ProgramData\Lenovo\Modern\Logs\

 

So here it is.

Lenovo Employee Helen12345
Lenovo Employee
Posts: 3
Registered: ‎02-01-2018
Location: CN
Views: 2,763
Message 37 of 274

Re: Lenovo Vantage Battery Conservation mode gone? Help

Hi everyone:

Thanks a lot for your great help on this issue, with your help, We finally find the root cause, we are tring our best to fix it now, i hope it can come back on your machine and work normally as soon as possible, thanks for everyone's help again!

kalufa
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Posts: 24
Registered: ‎01-26-2018
Location: BG
Views: 2,716
Message 38 of 274

Re: Lenovo Vantage Battery Conservation mode gone? Help

in that case we will look forward to solving the problem ....
Mr_Tec
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Posts: 6
Registered: ‎02-05-2018
Location: AE
Views: 2,542
Message 39 of 274

Re: Lenovo Vantage Battery Conservation mode gone? Help

It's working for me....Y520

Screenshot (17).pngScreenshot (18).png

JSBoom
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Posts: 13
Registered: ‎02-04-2018
Location: PH
Views: 2,538
Message 40 of 274

Re: Lenovo Vantage Battery Conservation mode gone? Help

Awesome, might check my Y520 as well when I gey back home. Hope they already fixed it then

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