02-04-2018 04:59 PM
Yeah, I turned Conservation Mode on. Hence from my screenshot you can see that it is enabled. My testing also shows that it is enabled, in fact. But I then lost the toggle somehow!
I'm not sure what the fast charge option is, so I can't comment on whether it is connected. I certainly didn't alter any fast charge toggles.
02-04-2018 07:02 PM
Thank you for paying attention to Lenovo Vantage, we are trying to resolve the issue which you met, Would you please give me a favor to provide some information to investigate it? It will be very helpful to fix it.
Thanks a lot for you cooperation, if we have something update, I will let you know.
02-04-2018 07:53 PM
Thanks for offering to help. I tried your steps, but no logs were generated.
I noticed that the registry modifications insert a key "Plugins.IdeaNotebookPlugin", but this value is set to 0. Is that correct, or should it be set to 1?
On my machine, c:\ProgramData\Lenovo only has a single sub-folder "ImController", there is no "Modern" subfolder, nor was one created when I imported the registry keys, restarted the computer, launched Vantage and navigated to the Power settings page.
Thanks in advance for your help.
02-04-2018 10:50 PM
Thank you Helen for the proposal.
I would really love to help but in my case there is no C:\ProgramData\Lenovo\
I have C:\Program Files\Lenovo\ImController\ and C:\Program Files (86x)\lenovo\ImController\
I'm sorry if it is the same folder but in both cases there were neither Shared nor Log folders.
02-04-2018 10:59 PM
I think ProgramData is a hidden folder, so you may not get to it from navigating Windows Explorer unless you have the option to show hidden folders checked.
The easiest thing to do would be to paste or type "c:\ProgramData\Lenovo" into the Windows Explorer navigation bar. That should take you there directly.
It would be mighty odd for you not to have a ProgramData directory at all.
02-04-2018 11:14 PM
Thank you for your advice!
I copy paste the path and it was there.
I have both C:\ProgramData\Lenovo\ImController\shared\MachineInformation.xml
So here it is.
02-05-2018 02:17 AM
Thanks a lot for your great help on this issue, with your help, We finally find the root cause, we are tring our best to fix it now, i hope it can come back on your machine and work normally as soon as possible, thanks for everyone's help again!