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Johnpaunlagui
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Posts: 18
Registered: ‎10-22-2016
Location: PH
Views: 2,892
Message 1 of 7

Lenovo Vantage

I've just reinstall the latest windows 10 1903 with a bootable drive in my laptop [I've deleted the partitions too] after all the installations is done, I'm gonna download the Lenovo Vantage [non-beta] in the store and the download and install was successful, Now I'm about to launch the app and suddenly it take a while and didn't finish. So how long will the Windows User Account dialog will appear? it didn't appear for me :3 

Lenovo Staff
Lenovo Staff
Posts: 6,145
Registered: ‎10-29-2009
Location: NC
Views: 2,810
Message 2 of 7

Re: Lenovo Vantage

It should appear after a few seconds.  Could you please reboot and try again?

Have you installed any security software?  I've heard that 360 can cause a problem like this.

Johnpaunlagui
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Posts: 18
Registered: ‎10-22-2016
Location: PH
Views: 2,745
Message 3 of 7

Re: Lenovo Vantage

Lenovo Vantage only

Lenovo Staff
Lenovo Staff
Posts: 6,145
Registered: ‎10-29-2009
Location: NC
Views: 2,735
Message 4 of 7

Re: Lenovo Vantage

We will try to reproduce this here to investigate.  Can you please tell me what version of Win10 1903 you installed?  For example, home or pro?  Also, what are your language and region settings?

Johnpaunlagui
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Posts: 18
Registered: ‎10-22-2016
Location: PH
Views: 2,728
Message 5 of 7

Re: Lenovo Vantage

Region : Philippines

Windows 10 Home SL version [OS Build 18362.387]

Lenovo Employee hzfdbd
Lenovo Employee
Posts: 570
Registered: ‎03-11-2008
Location: CN
Views: 2,604
Message 6 of 7

Re: Lenovo Vantage

Hi,
Could you try manually download and install the package from below?
https://filedownload.lenovo.com/enm/vantage30/service/LenovoVantagerService.exe

After install the service, there would be a Lenovo Vantage service in service list.
And ensure it is running.

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Johnpaunlagui
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Posts: 18
Registered: ‎10-22-2016
Location: PH
Views: 2,559
Message 7 of 7

Re: Lenovo Vantage

It worked! Thank you!

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