Message Center Plus 20301 messages.

[mattf0327]

I ran Lenovo updates on my Thinkpad Edge e530 this weekend.  Message Center Plus not says there are 20301 messages but when I open, it say no messages.  I tried to uninstall but get an error that the log file cannot be found.  How do I fix or delete?

[sclexman]

http://support.microsoft.com/mats/program_install_and_uninstall

[mattf0327]

It did not fix the message count problem but at least it unistalled the application.

Thank you for your help

[sclexman]

Agreed.  I installed it, same 23000 msgs. Ie, JUNK.

I think LSC has the same ill traits I was so happy someone clicked" me too" on your post.

Moderator comment: Post edited to conform with the Community Rules.

[xadamus]

I have updated Message Centre Plus . Afted that I have problems with it - Windows error occurs regulary, and Message Centre shows 20310 messages, but when I want to see them I see "no messages at this time"

I have Windows 7 professional

Moderator comment: Thread merged in to consolidate discussion and facilitate remediation.

Was originally in: A, M and Edge Series ThinkCentre Desktops

Subject lines NOT edited.

[mattf0327]

The worst part is Lenovo installs multiple apps and utilities are great if they work but often do not and Lenovo provides minimal if any support.

[SodaT]

I was recently prompted to install Lenovo Message Center Plus on my x240. I installed it and in the notification icon on the task bar it said that there was 20301 unread messages! :/ That's a lot! When opening the message center however, it said, 'no messages' . But on the notification icon, it kept showing '!' and stating that there was 20301 messages. I uninstalled Lenovo Message Center Plus again, and reinstalled it from the Lenovo Support website. The same problems remains: It says that I have 20301 unread messages in the icon in the task bar, but when I open the program, it says there are no messages. Also 20301 messages (20k+!!) in a newly installed program is insane! I would love for someone from Lenovo to state that they are working on a fix! Thank God it's not actually loading those 20301 messages. So in short: I have exactly the same problem as the OP here on my x240. 

[nikki605]

I just got the update notice today for my M83 and had the same result.  I uninstalled it and downloaded a fresh copy of version 3.2.0004.00 from here: http://support.lenovo.com/us/en/downloads/ds000885

Had the same problem.  Every time I boot the system, I get this error:

Log Name:      Application
Source:        Application Error
Date:          09/20/2014 5:42:23 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      lenovoM83
Description:
Faulting application name: MsgCheck.exe, version: 1.0.17.0, time stamp: 0x516c57f5
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xe0434f4d
Fault offset: 0x0000c42d
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-09-20T21:42:23.000000000Z" />
    <EventRecordID>12501</EventRecordID>
    <Channel>Application</Channel>
    <Computer>lenovoM83</Computer>
    <Security />
  </System>
  <EventData>
    <Data>MsgCheck.exe</Data>
    <Data>1.0.17.0</Data>
    <Data>516c57f5</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.1.7601.18409</Data>
    <Data>53159a86</Data>
    <Data>e0434f4d</Data>
    <Data>0000c42d</Data>
  </EventData>
</Event>

I have uninstalled Message Center Plus until a fix is found.

[Rocklobster]

Thanks for the info. I've been running around in my head whether or not to uninstall the program and reload it. Every ten minutes or so I receive the message "MsgCheck has stopped working, Windows is searching for a solution..." then I get a flag over the Message Center icon "Message Center has 20301 messages." Like you, when I access the program it says "There are no messages."

This is not the only problem I've encountered with the Lenovo Solutions program. When I try to do one of their recommended backups the progress bar goes to 77% and stops. The backup never completes.

[nikki605]

Yeah, there is no problem with just uninstalling it.  It isn't an essential program needed for Win7 to operate.

What I don't understand is why we were presented with the program update notification in the first place.  If you go to the download page I put in my first post and look at the release date (4/18/2013), it's over a year old.  Why did we even get an update notification?!?

I think the update was sent out in error, perhaps not even intended for the M83.

The other thing I don't understand is why after uninstalling the crashing update, rebooting and then manually downloading and installing the current version (3.2) do I still get the same 20,000+ messages, that aren't really there, and the program still crashes on every boot?  I would think that a clean install of a year-old program would work.

Hopefully, someone from Lenovo will respond soon. (I know it's the weekend)