08-14-2019 04:25 PM
Something really isnt right here.
I have Outlook on here (which is specifically unchecked during installation for security reasons) and Access. Access isnt part of the 2016 Standard suite.
When I launch either of those I still get the error. When I launch Word or Excel I dont get the error after deleting these Registry Keys.
Do I need to do this for every laptop? How do I get rid of O365 entirely?
08-14-2019 04:32 PM - edited 08-14-2019 04:33 PM
After a reboot, they are all back, and functional.
see screen. It cant be this hard is it?
My first go at this I manually deleted desktop apps through settings (not control panel) and I lived with it. Then I realized if a new user logs in, it returns. Now we are going to have this deployment be used by multiple users switching between all laptops.
08-14-2019 04:39 PM
Sorry, I really don't know, all I can do is pass along information from Microsoft at this point. I'm not hearing from other customers struggling with this, so don't really have any other specific tips I can pass along. Microsoft has an uninstall tool that might be worth a try, see this link and scroll down to Option 2.
08-14-2019 06:31 PM
I am still stumped by your problem report so I checked a new ThinkPad that has preloaded office on it. First, I ran my script which completely uninstalls it as shown below. Then I created a new standard user and logged in, Office is still gone (e.g. there is no Word/Excel/Access/etc in the start menu). Finally, I rebooted and logged in as both the original admin user and the new standard user and confirmed that the trial version is still gone for both accounts. I have no idea how it is getting re-installed on your systems unless it is a side-effect of something that your Office 2016 installer is doing. For that kind of problem, you would have to contact Microsoft. I'm not sure what else I can do to help from my side.
08-15-2019 08:10 AM
I can help if I'm able to reproduce the issue. So far, I can't. The script I gave you completely uninstalls the trial office version here.
Can you provide your Office 2016 installer? I could try it here and see if it makes the trial office version somehow come back.