cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
reichmaj
Token Ring
Posts: 40
Registered: ‎08-03-2009
Location: US
Views: 2,338
Message 1 of 13

System Update keeps selecting same updates

Community

 

My Lenovo System Updates keeps telling me to install the same updates. Updates appear to install but if I rerun system updates the software will tell me to reinstall the same software or drives.  Presently it keeps telling me to install the Intel(R) Chipset Device Software 10[64].  I've enven manually installed it

 

Any suggestions

Lenovo Staff
Lenovo Staff
Posts: 5,755
Registered: ‎10-29-2009
Location: NC
Views: 2,303
Message 2 of 13

Re: System Update keeps selecting same updates

Hi and sorry for this trouble.  Can you please tell me what your PC type is?  It will be a 4-digits like 20ES, you can find it in Lenovo Companion -> Support.  Thanks!

reichmaj
Token Ring
Posts: 40
Registered: ‎08-03-2009
Location: US
Views: 2,293
Message 3 of 13

Re: System Update keeps selecting same updates

20FNCTO1WW

Lenovo Employee jerrycq
Lenovo Employee
Posts: 187
Registered: ‎04-21-2011
Location: CN
Views: 2,226
Message 4 of 13

Re: System Update keeps selecting same updates

Hi Reichmaj,

 

I am afraid I can not reproduce your issue in our Lab, would you mind to provide a remote debug for your problematic system?but because in China we will have one week national holiday start from tomorrow, I can not do it right away, I will be back at 9.Oct.  If you agree to do a remote debug session, l will arrange after I back.Thanks for your patience.

reichmaj
Token Ring
Posts: 40
Registered: ‎08-03-2009
Location: US
Views: 2,191
Message 5 of 13

Re: System Update keeps selecting same updates

I just hid the update.  Its registered on the computer so I lnow the update ran.

Lenovo Employee jerrycq
Lenovo Employee
Posts: 187
Registered: ‎04-21-2011
Location: CN
Views: 2,103
Message 6 of 13

Re: System Update keeps selecting same updates

Hi reichmaj,

 

Do you willing to have a remote debug session for you?Thanks.

reichmaj
Token Ring
Posts: 40
Registered: ‎08-03-2009
Location: US
Views: 2,072
Message 7 of 13

Re: System Update keeps selecting same updates

Frankly I'm rather leery of allowing someone off a blog to access my computer.   Take any advice you might have.  I can always simple reinstall Windows 10 and then rerun Lenovo Software.  Not a big deal.

sclexman
Bit Torrent
Posts: 4,580
Registered: ‎11-22-2011
Location: US
Views: 2,053
Message 8 of 13

Re: System Update keeps selecting same updates

Unhide the repeating update, then run System Update.

Locate C\programdata\Lenovo\SystemUpdate\logs\tvsu_*timestamp*.log and post it as attachment. 

 

reichmaj
Token Ring
Posts: 40
Registered: ‎08-03-2009
Location: US
Views: 2,019
Message 9 of 13

Re: System Update keeps selecting same updates

kepty receivign a warning : 

Correct the highlighted errors and try again.

  • The file tvsu_171010180308.txt does not have a valid extension for an attachment and has been removed. jpg,gif,zip,doc,docx,xls,xlsx,pdf,png,rar,abc,pptx are the valid extensions.

 

  • So I've attache *.docs file

 

sclexman
Bit Torrent
Posts: 4,580
Registered: ‎11-22-2011
Location: US
Views: 1,952
Message 10 of 13

Re: System Update keeps selecting same updates

The System Update catalog for your ThinkPad T460 type 20FN has this entry for your chipset. New version is 10.1.1.44. 

https://download.lenovo.com/pccbbs/mobiles/r02ia08w_2_.xml

 

To detect current version installed, it is checking this registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Intel\Infinst

 

Your Su run log shows:

Info  2017-10-10 , 06:05:46

at Tvsu.Gur.LevelVersionParser.parseVersion(String pattern, String val)

Message: Pattern Received: '10.1.1.44^', Value Received: '10.1.1.33'

 

Per registry you have version 10.1.1.33 installed, thus the update is offered.

Download R02ia08w.exe from your support page and install it. Reboot.

Now check the registry key noted.  It should state value 10.1.1.44 .

 

Download is here:

https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-T-SERIES-LAPTOPS/THINKPAD-...

Check out current deals!


Shop current deals

Top Kudoed Authors