TV Toolbox updates - need to download alternate version [ Edited ]

[JNavas]

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LeoB wrote:
John: This is a link back to this same thread. Is there something else? Thanks

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Hi Leo,

Sorry for not being more clear. That was brief because I was using a smartphone.
My link points to a specific message (14) that has a link to a relatively recent LTT version you can download and install

that successfully updated to the latest version for me.

[sstreufert]

LeoB & JNavas,

The latest version of LTT can always be downloaded from here: http://web.lenovothinkvantagetoolbox.com/index.html

The crash could be caused by a couple different things. First, see if there is a "journal file" for our database. This file contains information to be written in the database.

1. Open the Start menu, select My Computer and navigate to C:\Program Files\PC-Doctor\

2. Look in the folder for "resource.db-journal"

If the file exists, I will need to provide some additional instructions. If not, please provide the log files described below.

a. Open the Start menu, select My Computer and navigate to %APPDATA%\PCDr\
b. Select all Files (Ctrl+A), right-click and select Send To | Compressed (zip) folder
c. Send the ZIP file created

d. Open the Start menu, select My Computer and navigate to C:\ProgramData\PCDr
e. Select all files (Ctrl+A), right-click and select Send To | Compressed (zip) folder
f. Send the ZIP file created

You can send them to stephen.streufert@pc-doctor.com