01-28-2017 03:50 AM - edited 01-29-2017 02:36 AM
I am using this old but quite fast laptop running a 4Gb of RAM on a clean Windows 8.1 intsallation. I've installed the lenovo bridge service and the latest System Update to find the correct drivers. When running from Chrome, it hangs at 10% of system scanning. When running the app it's self, it reaches 16% and says there are no applicable packages for the system ( Downloading lenovo help center package ). SystemUpdate version is - 5.07.0045. Downloaded directly from your website ( there is no link on the download page to the latest version. I had to manualy change in the address bar 42 - to 45. There are a few devices in the Device Mnagaer that don't have drivers. And for God sake, I ust need to have a fully installed system with all the drivers. Those from manually list don't cover everything.
01-29-2017 02:19 AM
And I wouldn't believe it is not supported anymore, because there are still packages in the download center for this model.
Support team, please let us know, if assistance for this device is discontinued, and not to wait anymore, or please let us know how to make SystemUpdate work on it.
01-29-2017 05:14 AM
Can you provide 2 logs:
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01-29-2017 05:58 AM
01-29-2017 06:09 AM - edited 01-29-2017 06:14 AM
Change MTM to:74585EU
Your current value seems to be a special build for a box store.
I assume you are not the original owner of this machine??
Look under the battery for original MTM sticker and serial number.
01-29-2017 06:15 AM - edited 01-29-2017 06:28 AM
Here is the only Model/Serial nr provided about his machine on the back. Though in Bios Serial is 4211650....
So If I change the MTM , should it be as you said? Or 7458 69G ?
I am the owner, though, the company I worked for, bought it for my work. No it is simply mine, left after company closed.
Look at the attached image please.