07-28-2011 02:02 AM
we are experiencing some difficulties with Lenovo AccessConnections 5.84 and Lenovo Energy Manager 1.99g running on an ThinkPad T420 under Windows XP SP3.
The Tools were installed with the local Administrator-Account. If you start them with this account, the tools start normally withen 3-5 seconds.
If you login with normal User rights, say as a normal Domain User in our Windows-Domain, the tools take about 90 seconds to startup.
I am currentliy investigating, if this occurs on our older notebooks aswell.
Has anybody experienced these issues? Mabye it's some kind of timeout?
Any input is greatly appreciated.
Thanks in advance
Solved! Go to Solution.
07-28-2011 10:06 AM
I've not heard of this problem before. Does the delay happen if you log in as a local (non-domain) limited user? What happens if you remove the system from the domain?
07-29-2011 01:43 AM - edited 07-29-2011 02:12 AM
It doesn't matter if the machine is member of the domain or not, i've tried both. As of now, the only user account which works correctly, is the local administrator (under which the tools were installed). With all other accounts we experience the delays. Maybe it's some odd configuration/installation by us. For example we have differen Versions of DotNet-Framework installed (1.1, 2.0, 3.0 and 3.5) or some timeout?
07-29-2011 04:38 AM
It's not something I can reproduce here. I tried those versions of the tools you mentioned, and they work fine whether I log in as a local admin or a local limited user. I do agree it's probably some strange configuration setting in your image that is causing this behavior. The multiple versions of .NET shouldn't matter as this is a typical configuration. I'm sorry I can't help with this, but if you find the setting that causes the issue please let me know.
07-29-2011 07:14 AM
07-29-2011 08:05 AM
The Problem is finally solved after in-depth research with Sysinternals Procmon
We had to disable the Option "Check for publisher's certificate revocation" in Internet Explorer's Security Settings for the normal User Account (Non-Admin).
This is a setting which could be modified by a policy as well.
Thanks for your help and input!