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albatross666
What's DOS?
Posts: 1
Registered: ‎12-20-2018
Location: US
Views: 437
Message 1 of 5

Vantage displays incorrect warranty days remaining

Vantage 4.25.44.0 displays incorrect warrnaty days remaining on the Vantage home screen ... its telling me that I have 620 days left, bu the warranty screen tells me that my warranty expires 2019-10-25

Guru
Posts: 1,232
Registered: ‎07-21-2010
Location: US
Views: 381
Message 2 of 5

Re: Vantage displays incorrect warranty days remaining

Mine does the same thing on 2 different laptops.  If i click on "view additional services"  it has the correct information but the main screen has not only wrong information but random wrong information.  This morning it showed 1391 days warranty left and then when i saw your post i checked again tonight and it shows 1117 days warranty left.  BOTH are wrong.

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I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may help other forum members as well.
T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
Retired 385D, A20p, A21p

Lenovo Employee hzfdbd
Lenovo Employee
Posts: 437
Registered: ‎03-11-2008
Location: CN
Views: 366
Message 3 of 5

Re: Vantage displays incorrect warranty days remaining

We will investigate this. @green5178, what is the expire date of your machine? Is  remaing days changed every time you launch Vantage?

Guru
Posts: 1,232
Registered: ‎07-21-2010
Location: US
Views: 345
Message 4 of 5

Re: Vantage displays incorrect warranty days remaining

It still shows 1117 remaining today.  Not 100% sure if it changes everyday now.  Might have gotten confused with why TP25 and X1Y3.  I'm on my X1Y3 now.  Expires 6/29/2021

If a post answers your question, please mark it as an”Accepted Solution“!
If a post helps you, please click the star to give it a "Kudo"!


 


 


I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may help other forum members as well.
T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
Retired 385D, A20p, A21p

Lenovo Employee hzfdbd
Lenovo Employee
Posts: 437
Registered: ‎03-11-2008
Location: CN
Views: 281
Message 5 of 5

Re: Vantage displays incorrect warranty days remaining

Yes, we confirmed this is  wrong  calcuation for extended warranty, we will fix it in next release.

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