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MahmoudHaikel
Paper Tape
Posts: 3
Registered: ‎05-31-2018
Location: EG
Views: 943
Message 1 of 6

can't open lenovo vantage or lenovo settings

after i choose for the option in lenovo vantage battery to keep it between 55/60% now i can't turn it of because i can't open the lenovo vanatge settings .... any way to turn it off ? 

apalagi08
Paper Tape
Posts: 1
Registered: ‎08-30-2018
Location: ID
Views: 794
Message 2 of 6

Re: can't open lenovo vantage or lenovo settings

I got the same issue, Have you solve the problem? The app was working fine the other day. But now it won't open, only flash a little window and then closed immediately. Try uninstalling but still with no luck.
Social Support Agent
Social Support Agent
Posts: 131
Registered: ‎08-02-2018
Location: US
Views: 784
Message 3 of 6

Re: can't open lenovo vantage or lenovo settings

Hi,


Welcome to the Community Forums,
Please try this:
1. right-click on start menu and then open Device Manager
2. double-click on "System Devices"
3. right-click on "System Interface Foundation V2 Device" and then choose "uninstall device"
4. Wait for uninstall to finish, then reboot
5. run Vantage, and then choose the option to install the update. Follow the on-screen prompts to download/install it, and then reboot as prompted

 


Let us know how it goes. Thank you.



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MahmoudHaikel
Paper Tape
Posts: 3
Registered: ‎05-31-2018
Location: EG
Views: 773
Message 4 of 6

Re: can't open lenovo vantage or lenovo settings

Lenovo Employee hzfdbd
Lenovo Employee
Posts: 393
Registered: ‎03-11-2008
Location: CN
Views: 728
Message 5 of 6

Re: can't open lenovo vantage or lenovo settings

@MahmouHaikel, apalagi08
Could you provide teamviewer that we could investigate why vantage could not be opened?
MahmoudHaikel
Paper Tape
Posts: 3
Registered: ‎05-31-2018
Location: EG
Views: 718
Message 6 of 6

Re: can't open lenovo vantage or lenovo settings

my problem was on 31/5/2018 , the first lenovo employee to cantact me after more than 3 months iam really dissapointed about lenovo and  regret buying a device from you   pretty sure iam not going to buy any lenovo product in the future .     i fixed my problem by myself never had that bad exprience with any other DECENT company 

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