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Prudhvi97
Paper Tape
Posts: 1
Registered: ‎09-06-2018
Location: IN
Views: 908
Message 1 of 4

Lenovo k6 power speaker issue

Hello 

w

Iam using lenovo k6 power mobile. Its not under the warranty. When i on any video or any file that contains audio involving the speaker there is some unwanted sound coming out and the speaker is making a whistle like sound. plz respond

Senior MotoAgent
Senior MotoAgent
Posts: 3,948
Registered: ‎12-01-2016
Location: PH
Views: 869
Message 2 of 4

Re: Lenovo k6 power speaker issue

Hi Prudhvi97,

 

That's weird.Does it make any difference if you're streaming online or if offline using other players? Did you make sure that you check the volume & settings?Are you using any third party app that may be interfering the sound?

 

Try the following steps:

*Try to remove any protective case that is interfering with its sound quality

* You may experience distorted audio while at the highest setting; try decreasing the volume slightly to see if this corrects the problem

* Test your phone in Lenovo Help app

 

Regards,
Daisy
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums

 

Arunarun1
What's DOS?
Posts: 1
Registered: ‎07-08-2019
Location: IN
Views: 296
Message 3 of 4

Re: Lenovo k6 power speaker issue

My phone ias having yhe same issue.

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Senior MotoAgent
Senior MotoAgent
Posts: 6,285
Registered: ‎03-05-2018
Location: US
Views: 279
Message 4 of 4

Re: Lenovo k6 power speaker issue

Hi Arunarun1,

 

Thanks for posting on this thread. Does it happen with both calls and media - Regular phone calls and calls from third-party apps like Messenger and Skype. Sound from video recording and media apps like Google Play Music and Youtube. Let me know. 

 

Best regards,
Rich
Motorola-Lenovo Support

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