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dekannomad
Paper Tape
Posts: 5
Registered: ‎11-23-2018
Location: ES
Views: 217
Message 1 of 10

Lenovo s5 weird settings bug

Basically when I go to settings go to display and then sleep, when I press sleep it just crashes and goes re-launches the app.

I dunno what to do so any suggestions would be appreciated Smiley Happy

Senior MotoAgent
Senior MotoAgent
Posts: 3,863
Registered: ‎12-01-2016
Location: PH
Views: 153
Message 2 of 10

Re: Lenovo s5 weird settings bug

Hi dekannomad,

 

I understand you want to resolve this concern however we'll need more information to be able to help.  

Just to check, are you referring to the phone's Settings or to an app's Settings. And which app relaunches if you press sleep?

 

 

Regards,
Daisy
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums

 

dekannomad
Paper Tape
Posts: 5
Registered: ‎11-23-2018
Location: ES
Views: 145
Message 3 of 10

Re: Lenovo s5 weird settings bug

Hello Daisy,

I was referring to the phone's Settings, I go to "Display" then click on "Sleep" and the phone's Settings app relaunches and goes back to the main Settings. I actually tried formatting and it didn't work. The phone is brand new I was just going to change those settings and it didn't work.
minoas
Paper Tape
Posts: 3
Registered: ‎11-28-2018
Location: GB
Views: 133
Message 4 of 10

Re: Lenovo s5 weird settings bug

i have the same issue. did you find what to do??
dekannomad
Paper Tape
Posts: 5
Registered: ‎11-23-2018
Location: ES
Views: 131
Message 5 of 10

Re: Lenovo s5 weird settings bug

no sorry, I tried more things that internet says to do but it just doesn't work. I think we need to wait for a update or something..
minoas
Paper Tape
Posts: 3
Registered: ‎11-28-2018
Location: GB
Views: 127
Message 6 of 10

Re: Lenovo s5 weird settings bug

thank you. lets hope they will fix it

 

dekannomad
Paper Tape
Posts: 5
Registered: ‎11-23-2018
Location: ES
Views: 125
Message 7 of 10

Re: Lenovo s5 weird settings bug

I made a video so you can understand better what is my problem.. I tried to insert it as a mp4 but it said it only allowed rar so here you go.

minoas
Paper Tape
Posts: 3
Registered: ‎11-28-2018
Location: GB
Views: 121
Message 8 of 10

Re: Lenovo s5 weird settings bug

bro i know what you mean. i found the solution. go to play store and download an app called "No Screen Off".

i did it just now and it works

dekannomad
Paper Tape
Posts: 5
Registered: ‎11-23-2018
Location: ES
Views: 113
Message 9 of 10

Re: Lenovo s5 weird settings bug

thing is i dont want "no screen off" i want to adjust my sleep timer to 1 minute instead 30 secs thats all
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Senior MotoAgent
Senior MotoAgent
Posts: 3,863
Registered: ‎12-01-2016
Location: PH
Views: 64
Message 10 of 10

Re: Lenovo s5 weird settings bug


@dekannomad wrote:
thing is i dont want "no screen off" i want to adjust my sleep timer to 1 minute instead 30 secs thats all

It's weird that formatting the phone didn't resolve the issue.  Try doing a factory reset through Setting with no restore. Make sure to back up your data before doing it.

 

If the issue is the same, we recommend sending it for repair or return it for a replacement if ever you're still eligible for it.

 

-Daisy

 

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