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2 Posts

03-30-2017

Chile

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  • Posts: 2
  • Registered: ‎03-30-2017
  • Location: Chile
  • Views: 36
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My X3 is dead? help

2017-03-30, 0:54 AM

Last night I went to sleep and like always I left the phone charging and the next day the alarm didn't sound and when I woke up (really late tho :( ) The phone was completely dead (connected to the charger) Since then I've tried almost everything, but the reset with the buttons doesn't work, I tried it with the phone connected and then disconected but nothing happens... 

what should I try before I go to te service center? 

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Re: My X3 is dead? help

2017-03-30, 20:42 PM

wrote:

Last night I went to sleep and like always I left the phone charging and the next day the alarm didn't sound and when I woke up (really late tho :( ) The phone was completely dead (connected to the charger) Since then I've tried almost everything, but the reset with the buttons doesn't work, I tried it with the phone connected and then disconected but nothing happens... 

what should I try before I go to te service center? 


Hi IrisJacobine,

 

How about pressing the power button for about 10-15 mins with and without the charger? Try also using another charger on the device and/or check if charger is working with another device. If that doesn't help, repair is needed.

 

Regards,

Joy

Moto - Lenovo Agent

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