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05-22-2020

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S5 K520 camera error

2020-05-22, 13:00 PM
Pop up message "Camera mulfunction, please restart". I try clear cache, clear data and also factory reset. Its still the same problem.
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11448 Posts

03-05-2018

US

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Re:S5 K520 camera error

2020-05-22, 19:18 PM

Hi Ellang,

 

Thanks for posting. When you did the factory data reset, did you restore your apps/backup? If so, try doing factory data reset again, but this time skip the restore backup option. 

 

Best regards,
Rich
Motorola-Lenovo Support



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2 Posts

05-22-2020

US

13 Signins

60 Page Views

  • Posts: 2
  • Registered: ‎05-22-2020
  • Location: US
  • Views: 60
  • Message 3 of 4

Re:S5 K520 camera error

2020-08-29, 13:51 PM
Hi. I've try to factory data reset as your instruction but still the same problem.I think GLOBAL ROM. latest firmware. 3.7.401 ST..I bought online overseas from china
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11448 Posts

03-05-2018

US

1166 Signins

158135 Page Views

  • Posts: 11448
  • Registered: ‎03-05-2018
  • Location: US
  • Views: 158135
  • Message 4 of 4

Re:S5 K520 camera error

2020-09-01, 11:12 AM

Hi Ellang,

 

Thanks for your reply. Possible it could be some sort of a hardware failure. I'd recommend having the phone serviced.

 

Best regards,
Rich
Motorola-Lenovo Support



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