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43 Posts

07-04-2012

Mexico

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Location Trigger NOT WORKING (Mexico, Telcel)

2012-07-04, 17:36 PM

Hi, I purchased a Droid Razr in Mexico the provider is TELCEL. And I'm trying to use
the 'Location trigger' in Smart Action. But when I try to add a location, nothing happens.Frown


I just got the message 'Not any meaningful locations to display' and I can't use this
trigger.Yell


I don´t find Social Locations (Maybe the name in Spanish Is different) or Telcel erased it from the Original Software.
And one more thing I don’t see a + on my profile –location screen.


Smart Actions version of it is '2.1.3.0'.


System Version is 651.167.3361.XT910.AmericanMovil.en.MX


Android Version 2.3.6 (No Ice Cream Sandwich yet in Mexico for the Razr, please hurry up whit
that)


Is there any way to solve this?


The app is excellent except for this.

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43 Posts

07-04-2012

Mexico

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Re: Location Trigger NOT WORKING (Mexico, Telcel)

2012-09-14, 23:52 PM


 



Problem solved after ICS Upgrade.


and SA update.


I Now have ICS 4.0.4 and SA 3.1.5.2.0 
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18 Posts

07-10-2012

Mexico

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Re: Location Trigger NOT WORKING (Mexico, Telcel)

2012-07-10, 21:03 PM

You cant add them manually, for some reason the app in charge of that was removed in Mexico, not sure in other countries. But after some time locations will pop automatically like a suggestion, how this works is not very clear, seems like is based in which places you are more time in a day.

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43 Posts

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Mexico

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Re: Location Trigger NOT WORKING (Mexico, Telcel)

2012-07-11, 15:52 PM

Tanks for the advice, in fact I looked for the application to add it manually but didn’t find it in Google Play. And I have been using the phone for more than two months and the suggestion just hasn’t come out yet. So if you know how to add the app I would really appraised it.


Thanks for the comment.

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Mexico

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Re: Location Trigger NOT WORKING (Mexico, Telcel)

2012-07-11, 16:07 PM

Mmmm took for me like 2 weeks for the one for House and like 5 for Work ... no clue at all how that happens but i messed around adding the locations to any map app in my phone like Google Maps ...

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43 Posts

07-04-2012

Mexico

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Re: Location Trigger NOT WORKING (Mexico, Telcel)

2012-07-11, 16:22 PM

Just like I Did, and nothing is happening.


Just hope Motorola and Telcel work this out SOON!


Thank you any way.

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140 Posts

02-15-2012

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Re: Location Trigger NOT WORKING (Mexico, Telcel)

2012-07-13, 19:14 PM

Hi Efrainr,


Smart Actions leverages Social Location to work.  It appears that the app has been removed from the phone. That is why your locations do not get inferenced after two weeks. You cannot doenload Social Location from the Play Store. The carrier needs to support that app or our experience breaks. I had one other like this in Brazil where we suspected the carrier did the same thing but couldnt prove. I appreciate the screen grab, sends the point home. I'm flagging our team on this thread.

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43 Posts

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Re: Location Trigger NOT WORKING (Mexico, Telcel)

2012-07-13, 20:44 PM

SmartActionsExpert said:

Hi Efrainr,


Smart Actions leverages Social Location to work.  It appears that the app has been removed from the phone. That is why your locations do not get inferenced after two weeks. You cannot doenload Social Location from the Play Store. The carrier needs to support that app or our experience breaks. I had one other like this in Brazil where we suspected the carrier did the same thing but couldnt prove. I appreciate the screen grab, sends the point home. I'm flagging our team on this thread.



 


Thank you for the info, I really hope you and Telcel can work this out as soon as possible.


Because Telcel sells your cellphones as if they worked 100% and in reality because of the
changes they made hear in Mexico they work just like at 70%.


If it is OK with you, I will print your comments and send it to Telcel.


Please keep me posted.

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140 Posts

02-15-2012

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Re: Location Trigger NOT WORKING (Mexico, Telcel)

2012-07-18, 16:32 PM

Hi Efrainr,


One more question.


Triggers> Location. Do you see a "+" sign in the upper right side of the screen. If so, do you see a list menu with "current location, search, contacts, etc?" Just wondering if that module was also removed.


FYI - Our manager is following up on this

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Re: Location Trigger NOT WORKING (Mexico, Telcel)

2012-07-18, 17:42 PM

I can confirm that the "+" sign is not there.

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Re: Location Trigger NOT WORKING (Mexico, Telcel)

2012-07-18, 17:54 PM

I re-read the first post and see the "+" is not there, doh!

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