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08-24-2012

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SmartActions: VIP Caller not working on Photon Q

2012-09-06, 20:21 PM

I have a Sprint Motorola Photon Q and have tried several ways of creating SmartActions with the VIP Caller mode.  All other features/triggers I've tried with SmartActions work fine, but as soon as I add the VIP Caller item with a few contacts in the list (or any number of contacts for that matter), it fails.  I am trying to create a Sleep Mode similar to the default Sleep/Bedtime mode that will silence the phone at night except for certain callers.  the issue I am having is that it recognizes all the triggers and puts the phone to silent for a split second, then right back to audible.  The silent icon flashes in the top bar for that split second and then right back, so I can see that SA completes the trigger to make the phone silent, but when it gets to the point where it should apply the VIP Caller settings, it just makes it audible rings for everyone and turns all the sounds back on!  If I unattach the VIP Caller mode from the rule, SA applies the silent feature and everything is silent as it should be (just not with VIP caller, so everyone is silent).  


Is this an issue specific to the Photon Q?  


-Ryan

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28352 Posts

02-02-2016

United States of America

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Re: SmartActions: VIP Caller not working on Photon Q

2012-09-08, 1:36 AM

It would help if you list all the triggers in your rule. are you just doing a time of day for a trigger? And then what things are you doing? just silent, or other things as well?


 


If you have more then i listed above, have you tried a simple rule - time frame as trigger, silent is the action, VIP with one person as the exception.


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