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16 Posts

04-02-2012

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smart action Issue

2012-04-02, 2:23 AM

  I am a employee of Verizon Wireless.  We have noticed an Issue with a certian smart action.  Trigger = Display Off /  Action = Cellular data disable.


The issue with this is when a user is in a call if they hit the display off button on the side of the call it disconnects the call instantly. 


We have seen the issue a couple of times latley.


The prox sensor does not trigger, if they hit the display button it triggers

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140 Posts

02-15-2012

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Re: smart action Issue

2012-04-02, 20:36 PM

I work for the Smart Actions team. I will bring this issue to the team for investigation.

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13997 Posts

02-02-2016

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Re: smart action Issue

2012-04-02, 20:13 PM

@jesse


There are some folks in this thread who may be using the same settings...https://forums.motorola.com/posts/0aa17a557a 


 


 

Comment in the spirit of COMMUNITY: "Share experiences / expertise, engage in the discussions, and offer advice and suggestions."
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140 Posts

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Re: smart action Issue

2012-04-02, 20:36 PM

I work for the Smart Actions team. I will bring this issue to the team for investigation.

0 person found this solution to be helpful.

This helped me too

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4 Posts

04-03-2012

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Re: smart action Issue

2012-04-03, 4:27 AM

I have noticed if you have conflicting smart actions that the phone will flicker on and off. Not allowing you to get anywhere in the phone before the display goes off again. I had to turn off Display off as a trigger. When the battery extender and low battery triggers activated it is almost impossible to do any task with out the display flickering. I have to power the device off then on. Then I have to quickly go into smart actions and disable any conflicting actions. 

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140 Posts

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Re: smart action Issue

2012-04-03, 15:12 PM

Hmm, this is interesting. Never heard this issue before. Thx will investigate.


I'm assuming this is occurring on your MAXX?

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4 Posts

04-03-2012

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Re: smart action Issue

2012-04-03, 16:13 PM

SmartActionsExpert said:

Hmm, this is interesting. Never heard this issue before. Thx will investigate.


I'm assuming this is occurring on your MAXX?



You are correct. My MAXX is the phone I have. I enjoy the device and think the SmartActions are a new and innovative way to give the end user a customizable experience. I have disabled the screen off feature as a trigger and fixed most issues I have had. I could only have the display off in one of the smart actions I have that appeared to duplicate. The following Actions are the one that conflict when Display off is a trigger.


Battery Extender, Low Battery Saver, Nightime Battery Saver. 


I work 12 hour shifts rotating day and night. 

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5 Posts

04-13-2012

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Re: smart action Issue

2012-04-16, 22:37 PM
 is anyone having trouble with smart actions not turning cellular data back on?
I have to go to settings. Data manager and manual turn it back on at least twice a day.
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140 Posts

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Re: smart action Issue

2012-04-19, 21:41 PM

What version of Smart Actions are you running? Goto Smart Actions home screen > about


Do you have wifi enabled?

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04-13-2012

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Re: smart action Issue

2012-04-20, 0:45 AM
 i am running 2.1.2.0. I have some that enables wifi some that do not.
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Re: smart action Issue

2012-04-20, 20:44 PM

Thanks bringing this back to the engineer that works on cellular issues.

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