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91 Posts

12-28-2011

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  • Message 11 of 20

Re: Smart Action not resetting sounds

2012-07-13, 17:33 PM

AlphaDog said:

@ishore - one easy way to test is to create a new time period. Call it test - and just define a short 5 minute time period for the rule. I think it iis under settings (menu key) - then you can test while you watch. Copy your rule, or create a new one and leave the existing one alone.



 Well AlphaDog, here is my report. I removed the Wi-Fi (have no idea why I even put that there) and took your suggestion. Seems to work fine. I have now set up for tonight to see if it will really work. Will let you know tomorrow.


Thanks for the suggestions and help.

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  • Message 12 of 20

Re: Smart Action not resetting sounds

2012-07-14, 2:12 AM

ishore said:


AlphaDog said:

@ishore - one easy way to test is to create a new time period. Call it test - and just define a short 5 minute time period for the rule. I think it iis under settings (menu key) - then you can test while you watch. Copy your rule, or create a new one and leave the existing one alone.



 Well AlphaDog, here is my report. I removed the Wi-Fi (have no idea why I even put that there) and took your suggestion. Seems to work fine. I have now set up for tonight to see if it will really work. Will let you know tomorrow.


Thanks for the suggestions and help.



 Let us know if it works, and if it does, pleae mark the thread as answered so others can find it. Good luck tomorrow!


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91 Posts

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  • Message 13 of 20

Re: Smart Action not resetting sounds

2012-07-14, 16:00 PM

Sorry to report that it did not reset this morning. What do you think if I just rewite this one SA and see if that corrects the issue?


Thanks for you help.

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  • Message 14 of 20

Re: Smart Action not resetting sounds

2012-07-14, 20:16 PM

ishore said:

Sorry to report that it did not reset this morning. What do you think if I just rewite this one SA and see if that corrects the issue?


Thanks for you help.



 


That is the next step I would take. Maybe something corrupted that Smart Action. If testing with different rule works, then it should work. Also make sure your time trigger is correct - that the hours are what you expect.


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140 Posts

02-15-2012

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  • Message 15 of 20

Re: Smart Action not resetting sounds

2012-07-16, 15:44 PM

There is also an Smart Actions update for ICS, you can try that too if you havent downloaed yet.

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  • Message 16 of 20

Re: Smart Action not resetting sounds

2012-07-24, 11:45 AM

UPDATE


I have finally tested and retested with strange results. I had two SA's one for the week and the other for the weekend. I removed the W/E SA and that solved the problems on Sat and Sun. But now I could not figure out why when I looked at the phone while it is in the dock it showed that the SA had turned on the ringer. 


BUT, when I looked at it after removing from the dock, the ringer was once again off. So this morning, I checked at 6:08AM and yes the ringer was back on. I then removed the phone from the dock, checked and sure enough the ringer was off again. 


So, I have now found the issue, any ideas?


Ian

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  • Message 17 of 20

Re: Smart Action not resetting sounds

2012-07-24, 16:13 PM

So the dock state is affecting the smart action. I assume that the SA does not have anything specified in regards to docked or undocked?


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140 Posts

02-15-2012

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  • Message 18 of 20

Re: Smart Action not resetting sounds

2012-07-24, 16:22 PM

I'm assuming this is a Motorola dock and you are running ICS.


I will have our testing team look into this. I will also notify our Dock team to see if they have an answer.


Thanks for your feedback!

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  • Message 19 of 20

Re: Smart Action not resetting sounds

2012-07-24, 17:29 PM

SmartActionsExpert said:

I'm assuming this is a Motorola dock and you are running ICS.


I will have our testing team look into this. I will also notify our Dock team to see if they have an answer.


Thanks for your feedback!



AlphaDog said:

So the dock state is affecting the smart action. I assume that the SA does not have anything specified in regards to docked or undocked?



 



 Yes I am using the Standard Dock. 


This all started when I upgraded to ICS.


Thanks for the assistance.


Ian

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140 Posts

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  • Message 20 of 20

Re: Smart Action not resetting sounds

2012-07-25, 19:23 PM

Hi ishore,


Our testing team was able to reproduce your issue. We will fix this defect and push to the next release. I don't have a timeframe at this point but I will keep you posted when I find out.


Thx for your feedback!

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