08-04-2011 11:24 PM
I am trying to set up BioExcess. I have scanned several fingerprints and have moved on to the final step (Secure Drive Configuration) and it just freezes. It says that the process may take a few minutes but as soon as I move to this phase it already sits at 100%. I can't hit next, back, cancel or exit the page. I have to CTRL+ALT+Delete BioExcess to get it off. This is my second V570 Laptop (I had to return the other due to chronic freezing.) and I had no issues setting up BioExcess on the first one. Thank you for your help!