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doxazo11
Paper Tape
Posts: 2
Registered: ‎08-04-2011
Location: Arizona
Views: 1,471
Message 1 of 2

BioExcess not setting up correctly

I am trying to set up BioExcess. I have scanned several fingerprints and have moved on to the final step (Secure Drive Configuration) and it just freezes. It says that the process may take a few minutes but as soon as I move to this phase it already sits at 100%. I can't hit next, back, cancel or exit the page. I have to CTRL+ALT+Delete BioExcess to get it off. This is my second V570 Laptop (I had to return the other due to chronic freezing.) and I had no issues setting up BioExcess on the first one.  Thank you for your help!

 

Shawn

doxazo11
Paper Tape
Posts: 2
Registered: ‎08-04-2011
Location: Arizona
Views: 1,412
Message 2 of 2

Re: BioExcess not setting up correctly

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