04-17-2011 08:37 AM - last edited on 04-17-2011 11:02 PM by Maliha
New Lenovo and it won't allow me to install AVG anti-virus. Download completed but when trying to install, after hours of waiting, I get an error message saying something about Microsoft, so I presume it's the bully response trying to make me accept Norton or some other anti-virus software they are pushing which I don't want.
How to make Lenovo accept MY choice of anti-virus software?
Moderator Note: Edited subject to match content.
04-18-2011 01:51 AM - edited 04-18-2011 01:52 AM
I have never had a problem installing another antivirus program onto a ThinkPad (or ThinkCentre) computer, so I think this may be some sort of error message about a missing component or patch level. Here is what I would suggest that you try:
At this point, you should now have your security software installed on your Lenovo computer.
04-18-2011 04:16 AM
Are you sure that you want to install AVG? Have you investigated all the current problems with it including the fact that it is difficult to completely remove and that it interferes with specialized removal tools should you ever encounter malware that it cannot handle? There is a list of issues here. If you should ever have the need to work with a security analyst who needs to have you run ComboFix to remove an infection, CF will refuse to run if AVG is installed. The AVG uninstaller will not remove all components. Neither will the AVG removal tool. You may ask, "Why would I need malware removal if I have AVG?" That is because AVG has been known to miss malware installing itself on a system. No anti-virus catches everything.
There are other options if you are looking for a free AV. Here is a list. AVG was removed from the list here and at some other sites because of recent issues with it.
After researching the pro and cons if you still want to install it, I wish you the best of luck.
ThinkPad: T530 / X1 Gen 2 / Helix - Yoga: Tablet 2 Pro (Win) / Yoga 3 Pro
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Lenovo Advocate ~ I am not employed by Lenovo or Microsoft. I am a volunteer.
Microsoft MVP - Consumer Security