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3 Posts

07-29-2019

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I can't get rid of pop up ads

2019-07-29, 2:04 AM

Can someone please tell me the proper virus cleaner or app I need to clean my phone so I don't get pop up ads constantly?

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3 Posts

07-29-2019

US

4 Signins

92 Page Views

  • Posts: 3
  • Registered: ‎07-29-2019
  • Location: US
  • Views: 92
  • Message 2 of 3

Re: I can't get rid of pop up ads

2019-07-29, 4:35 AM
I have an Android phone. A Motorola g series. I did my software update and now all I get is pop up ads even when I am not actively using my phone
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2444 Posts

05-01-2010

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Re: I can't get rid of pop up ads

2019-07-29, 9:05 AM

Hello Toussaintlib ,

I use Malwarebytes Mobile for Android on my phone. There is a full version that reverts to free after a 30-day trial period. Running that might give you a clue as to what you are dealing with, and perhaps fix it.

However, considering that this seems to be related to a phone or phone app software update, I would like to move this to the Motorola G Discussion Board. Can you tell us exactly which model G you have so we can move this to the correct place? That way you may get help from others who have had a similar problem.






Microsoft MVP Consumer Security 2006-2016 / Windows Insider MVP 2016-Present
I am not employed by Microsoft or Lenovo.

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