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Qnxunix
What's DOS?
Posts: 3
Registered: ‎05-31-2011
Location: Ireland
Views: 2,303
Message 1 of 5

N500 SUSERVICE.EXE Trojan PWS.generic8 and AVG FREE

This morning when I woke my computer from sleep AVG FREE 2011 reported the C:\Program Files\Lenovo\System Update\suservice.exe was infcected with Trojan Horse PWS.Generic8.Bhik or something and well it seems rather strange, I have AVG installed for a few years now and never a problem with the computer and it seem even more unlikely that this file would be infected ... I'll see if I can post a pic, anyways Im not worried or seeking help to deal with it, Im a technicain by trade and im just curiously asking if you aware of any such virus? Personally I think it flalse positive and have seen it happen wiith some manufactures files ....

Qnxunix
What's DOS?
Posts: 3
Registered: ‎05-31-2011
Location: Ireland
Views: 2,299
Message 2 of 5

Re: N500 SUSERVICE.EXE Trojan PWS.generic8 and AVG FREE

Sorry I didn't knoe you had a security and malware board anyways ... Picture

 

Threat

Retired Guru
Posts: 1,928
Registered: ‎05-16-2008
Location: USA
Views: 2,273
Message 3 of 5

Re: N500 SUSERVICE.EXE Trojan PWS.generic8 and AVG FREE

AVG is not as good as it once was see this http://forums.lenovo.com/t5/Security-Malware/AVG-No-Longer-My-Cup-of-Tea/td-p/328857/jump-to/first-u... download malwarebytes free version and run it in windows safe mode http://www.malwarebytes.org/products/malwarebytes_free




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GMAC
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Community SeniorMod
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Message 4 of 5

Re: N500 SUSERVICE.EXE Trojan PWS.generic8 and AVG FREE

Hello,

 

Based on the name of the threat detected, it looks like might be a generic signature used by AVG for a password-stealing trojan horse computer program.  Based on where it was found, I am guessing it is a false positive alarm, e.g., a report of piece of malicious software where none is actually present.

 

I would suggest contacting AVG's technical support and checking with them; they should be able to verify this is the case and, if so, explain how to update the software to resolve the issue.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

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Qnxunix
What's DOS?
Posts: 3
Registered: ‎05-31-2011
Location: Ireland
Views: 2,252
Message 5 of 5

Re: N500 SUSERVICE.EXE Trojan PWS.generic8 and AVG FREE

Sorry, my mistake it is version 9 not 10 and I had already added the file to the excludes list last night ... Again I only asked incase there was an issues and it was widely known about a virus that hijacked this service but there is not. It is a false positive, I sent the file to viruse total this morning and it last scan was 0/42 in 2009 and 0/43 now which includes AVG, strange ... So I removed it from the excludes list again an it's not being detected anymore since the update this morning ...

 

Best of luck and thanks for your intrest

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