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ran23
802.11n
Posts: 501
Registered: ‎04-15-2013
Location: US
Views: 742
Message 1 of 14

New virus causing Win 10 to reboot before the A/V is finished

Running Win 10 on this M72e Ivy PC.   Using ESET online scanner it has found a 'varient of some trojan.   Using full Panda A/V, it finds nothing.  The last two scans of ESET show it found one item, then Windows flashes a blue screen saying it must reboot.   Nothing in notifications as to why.   I guess I am looking for another free scanner to try to clean this up.  

Community SeniorMod
Community SeniorMod
Posts: 3,311
Registered: ‎12-01-2007
Location: US
Views: 679
Message 2 of 14

Re: New virus causing Win 10 to reboot before the A/V is finished

Hello,

 

Do you recall exactly what the ESET Online Scanner said it found, and in what file?

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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ran23
802.11n
Posts: 501
Registered: ‎04-15-2013
Location: US
Views: 665
Message 3 of 14

Re: New virus causing Win 10 to reboot before the A/V is finished

Because it reboot, didn't catch it. I d/l Malwarebytes (I see it still doesn't play well with other programs and found 2 items. I grabbed the 30 day trial of ES/ET and it came up clean. No other problems now. I guess it is a Windows problem, close a video and it reopens. Open a program and it opens 5-10 times. still checking other things.
Community SeniorMod
Community SeniorMod
Posts: 3,311
Registered: ‎12-01-2007
Location: US
Views: 661
Message 4 of 14

Re: New virus causing Win 10 to reboot before the A/V is finished

Hello,

 

If you come across it again, please let us know.  It would be interesting to figure out what's going on.

 

Regards,

 

Aryeh Goretsky



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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ran23
802.11n
Posts: 501
Registered: ‎04-15-2013
Location: US
Views: 652
Message 5 of 14

Re: New virus causing Win 10 to reboot before the A/V is finished

No browser open, I clicked on ES/ET short scanner and it filled the lower task bar.   fed up, I hit reboot,  orange screen says 64 apps open, they all closed and reboot fine.    2 minutes later, clean reboot.    so this is typical of a program screwing up.   ideas?   

ran23
802.11n
Posts: 501
Registered: ‎04-15-2013
Location: US
Views: 642
Message 6 of 14

Re: New virus causing Win 10 to reboot before the A/V is finished

yes, I did think to go to mouse prop, and slow down my mouse button.  running utilities, clean so far. 

Community SeniorMod
Community SeniorMod
Posts: 3,311
Registered: ‎12-01-2007
Location: US
Views: 636
Message 7 of 14

Re: New virus causing Win 10 to reboot before the A/V is finished

Hello,

 

It sounds like the system may have been under an unusual amount of load, but that's not necessarily indicative of malware.  Windows Updates can cause that behavior when they are applied, for example, as can file search indexing when Windows is initially installed or upgraded.

 

I would suggest letting the system run overnight in case there is some kind of system-intensive process that needs to finish, and then check on its behavior the following day to see if system response times are back to normal.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Język Polski    Moto English

ran23
802.11n
Posts: 501
Registered: ‎04-15-2013
Location: US
Views: 620
Message 8 of 14

Re: New virus causing Win 10 to reboot before the A/V is finished

Just a note:  This is Win 10 1709,  16 MB, Cable modem.  

ran23
802.11n
Posts: 501
Registered: ‎04-15-2013
Location: US
Views: 613
Message 9 of 14

Re: New virus causing Win 10 to reboot before the A/V is finished

I just picked up a New Modem from Charter Cable.  Hopefully that will help a lot. 

 

ran23
802.11n
Posts: 501
Registered: ‎04-15-2013
Location: US
Views: 606
Message 10 of 14

Re: New virus causing Win 10 to reboot before the A/V is finished

And yes, forgot to say I am on my T61 and letting the PC update it's heart out.  thanks all!

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