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4 Posts

09-05-2020

DE

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No sound after critical Realtek update 6.0.8947.1 on Windows 10

2020-09-05, 18:26 PM

Hi there, I installed the new critical Realtek update via Lenovos System Update software on Windows 10, however after that my audio is completely gone.

 

I can restore the sound by following these steps:

  1. Uninstall everything audio related unter Device Manager (Realtek, Fortemedia, Dolby etc.)
  2. Restart the computer
  3. Windows seems to have reinstalled the drivers and audio works again
  4. However when installing the Realtek update via System Update and restarting the computer, the audio is again gone.

 

Am I the only one having this issue?

 

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2717 Posts

12-13-2016

US

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Re:No sound after critical Realtek update 6.0.8947.1 on Windows 10

2020-09-05, 20:42 PM

Welcome to the Community

 

I think you accidentally posted in the wrong place. If you'll list your computer model, we can get you to the correct section. :)

 

Doc


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Check out our new Recent Service Tips Area ..your issue may already be solved!
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4 Posts

08-12-2016

CA

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Re:No sound after critical Realtek update 6.0.8947.1 on Windows 10

2020-09-07, 17:44 PM

I have the same problem on Yoga C740-15IML Laptop (Lenovo) - Type 81TD

 

Please help!!!!!

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2717 Posts

12-13-2016

US

5085 Signins

53526 Page Views

  • Posts: 2717
  • Registered: ‎12-13-2016
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  • Message 4 of 7

Re:No sound after critical Realtek update 6.0.8947.1 on Windows 10

2020-09-07, 20:23 PM

@ pbenoit wrote:
 

 

I have the same problem on Yoga C740-15IML Laptop (Lenovo) - Type 81TD

 

Please help!!!!!

 

You should post in the Yoga section or search for an existing thread on the issue, such as this one.  See my signature for search instructions.

 

This section is for the discussion of security and malware software.

 

Doc


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Check out our new Recent Service Tips Area ..your issue may already be solved!
Reply
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4 Posts

08-12-2016

CA

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Re:No sound after critical Realtek update 6.0.8947.1 on Windows 10

2020-09-08, 2:04 AM

Thanks Doc... I think you directed me to the solution!

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3 Posts

11-16-2020

JO

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  • Message 6 of 7

No sound after critical Realtek update 6.0.8947.1 on Windows 10

2020-11-16, 18:03 PM
Quick solution is to install Lenovo vantage and uninstall the driver and download it from the Realtek website the sound will work and and after a while Lenovo vantage installs the pen one
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3 Posts

11-16-2020

JO

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  • Message 7 of 7

Re:No sound after critical Realtek update 6.0.8947.1 on Windows 10

2020-11-25, 10:50 AM

I mean oem

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