06-27-2011 05:34 PM
R52 was hung up on a 'Malware' prompt and wouldn't do anything else. Used SpyHunter4 from CD which removed it, but now try to power on and it drops again in a couple seconds. Laptop is not on-site, but tried the ' push power ten times, removing only the battery and adapter... no joy... 'not even sure now that it would repond to recovery disks... help?
06-27-2011 07:25 PM
06-28-2011 06:56 AM
Thanks for the suggestion...as far as I know, the recovery partition is intact, but do you mean depress the 'blue' button AS you push power-on...because the 'couple of seconds' I refer to, is how long it takes for power to drop again?
06-28-2011 01:51 PM
Have you contacted SpyHunter Support to ask why their product removed malware and left your system in that condition? By the way, do you recall exactly what type of malware it was that was removed?
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Microsoft DX MVP - Consumer Security 2006-2016
Microsoft Windows Insider MVP 2016-
06-29-2011 09:54 AM
That's a good idea ;-) ... but, even if I get the recovery on CD, I still have to keep the darn thing powered-on longer than a couple seconds... still looking, my friend....
As far as the type of malware, I was not present at the time. I bought this laptop for a 'friend' some miles away. It was something that AVG couldn't find, and there was so much 'joy' when the SpyHunter CD I sent, found if, the 'fix' button got pushed right away.... then came the sad news that it wouldn't power up.
06-29-2011 04:30 PM