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Paper Tape
Posts: 2
Registered: ‎11-19-2011
Location: England
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Remove all of Norton

I have uninstalled the Norton that came preloaded on my T420 but there is still a Symantec folder in my Program Files and who knows what else left behind. Does anyone know how to get rid of all of it and what the remenants might be doing? Thanks.

Posts: 3,840
Topics: 135
Kudos: 278
Solutions: 185
Registered: ‎01-05-2008
Location: Münster, Germany GMT +1

Re: Remove all of Norton

Hello Adam73,


just visit Symantec´s website or search Google for Norton Removal tool.


This tool delete everything from the preinstalled software.

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Posts: 1,235
Registered: ‎05-01-2010
Location: USA

Re: Remove all of Norton

Hi Adam73,

This might save you a search:

Latest version: Operating Systems: Windows 7, Vista, XP for 2010 products:

T530 - Helix Gen 1 - Yoga 900 - Yoga Tablet Gen 2

If you find a post helpful and it answers your question, please click the "Accept As Solution" button.

I am not employed by Lenovo or Microsoft. I am a volunteer.

Microsoft MVP - Consumer Security


Paper Tape
Posts: 2
Registered: ‎11-19-2011
Location: England
0 Kudos

Re: Remove all of Norton

Thanks for that.

I have run the removal tools but in my Program Files x86 there is still a Symantec folder and in that there's a folder called VIP access client which suggests to me that the tool doesn't remove everything. It also opens an Internet Explorer window on restart to show how to reinstall Norton. I'm worried that there are things left by Norton that will either slow the machine or something. Any idea if that's the case and any ideas how to get rid of it all?


Microsoft MVP
Posts: 66
Registered: ‎11-03-2011
Location: Upstate, NY

Re: Remove all of Norton

Hi, Adam73.


Look for an uninstaller for "VIP Access" in Control Panel/Programs/Uninstall.  


If there is no uninstaller for VIP Access or there are still remnants after a restart, try AppRemover, using the instructions shown at "2. How to Use AppRemover to Clean Up a Failed Uninstall".

Microsoft MVP, Consumer Security
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