cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
KarlZagoda
Blue Screen Again
Posts: 4
Registered: ‎02-08-2019
Location: US
Views: 1,246
Message 1 of 9

Tab4 Preinstalled file manager has Adware trying to get your Paypal information

 

I recently purchased the Tab4 (8 inch). The preloaded stock File Manager app (called CZ File Manager by ChaoZhuo) serves ads that request your Paypal information. I will try to upload the photos in a following post. Loading the app takes you to the app's Home screen. See that little treasure chest in the bottom-right corner? If you click that, it takes you to the other picture I've included, which urges you to "Spin the Wheel" and transfer your "winnings" to Paypal.

 

I returned the tablet to Amazon. I tried calling Lenovo and was transferred to various departments. No one really could understand the issue not did they seem to care. They just kept asking for the serial #, which I did not have - as I tried to tell them multiple times - because I returned it. 

 

Wondering if anyone else outthere encountered this and also if Lenovo intends to do anything abot it as it poses a risk to their customers. 

KarlZagoda
Blue Screen Again
Posts: 4
Registered: ‎02-08-2019
Location: US
Views: 1,229
Message 2 of 9

Re: Tab4 8 Problems with 8.1 Oreo update

Pictures of the issue described above:

Spin.jpgChest.jpg

 

 

Community SeniorMod
Community SeniorMod
Posts: 7,307
Registered: ‎01-13-2008
Location: US
Views: 1,177
Message 3 of 9

Re: Tab4 8 Problems with 8.1 Oreo update

This isn't something I'm familiar with, but additional information may help in figuring out what it is and where it comes from: who was the actual seller on Amazon?   Amazon?  Lenovo? Some other vendor?

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

  Communities:   English    Deutsch    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Polski    Türkçe    Moto English

Community SeniorMod
Community SeniorMod
Posts: 3,390
Registered: ‎12-01-2007
Location: US
Views: 1,154
Message 4 of 9

Re: Tab4 8 Problems with 8.1 Oreo update

Hello,

 

A link to the Amazon page might be helpful.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Język Polski    Moto English

I2k4
802.11n
Posts: 275
Registered: ‎08-04-2018
Location: CA
Views: 1,109
Message 5 of 9

Re: Tab4 8 Problems with 8.1 Oreo update

FYI, this has come up before on the Android tablet forum:

 

https://forums.lenovo.com/t5/Lenovo-Android-based-Tablets-and/File-manager-app-popping-many-ads-in-a...


Lenovo Tab4 8 - TB-8504F (ZA2B0009US) - Oreo 8.1
KarlZagoda
Blue Screen Again
Posts: 4
Registered: ‎02-08-2019
Location: US
Views: 1,088
Message 6 of 9

Re: Tab4 8 Problems with 8.1 Oreo update

Hwllo, The app was preinstalled on the Tablet by Lenovo. 

KarlZagoda
Blue Screen Again
Posts: 4
Registered: ‎02-08-2019
Location: US
Views: 1,086
Message 7 of 9

Re: Tab4 8 Problems with 8.1 Oreo update

Sorry misunderstood the question. it was Amazon. Lenovo preinstalled the app with the adware/malware. 

Highlighted
Community SeniorMod
Community SeniorMod
Posts: 3,390
Registered: ‎12-01-2007
Location: US
Views: 1,054
Message 8 of 9

Re: Tab4 Preinstalled file manager has Adware trying to get your Paypal information

Hello,

 

Can you provide a link to the Amazon page in question?  It would be helpful to know this.  Thank you.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Język Polski    Moto English

marktaylor58
Paper Tape
Posts: 1
Registered: ‎02-27-2019
Location: AU
Views: 965
Message 9 of 9

Re: Tab4 Preinstalled file manager has Adware trying to get your Paypal information

I have this problem too, I had been using my phone for a few days, unstalled a few updates and then today I went to open my file manager and I got a message saying it was disabled. I tried a few more times and a message came up saying it's CZ file manager and then a gaming slot machine wheel came up. What is going on? I've installed AVG antivirus but it didn't pick anything up. So what is the best way to solve this? Its annoying as it wasn't that cheap to  buy here in Australia.

Check out current deals!


Shop current deals

Top Kudoed Authors