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KarlZagoda
Blue Screen Again
Posts: 4
Registered: ‎02-08-2019
Location: US
Views: 237
Message 1 of 8

Tab4 Preinstalled file manager has Adware trying to get your Paypal information

 

I recently purchased the Tab4 (8 inch). The preloaded stock File Manager app (called CZ File Manager by ChaoZhuo) serves ads that request your Paypal information. I will try to upload the photos in a following post. Loading the app takes you to the app's Home screen. See that little treasure chest in the bottom-right corner? If you click that, it takes you to the other picture I've included, which urges you to "Spin the Wheel" and transfer your "winnings" to Paypal.

 

I returned the tablet to Amazon. I tried calling Lenovo and was transferred to various departments. No one really could understand the issue not did they seem to care. They just kept asking for the serial #, which I did not have - as I tried to tell them multiple times - because I returned it. 

 

Wondering if anyone else outthere encountered this and also if Lenovo intends to do anything abot it as it poses a risk to their customers. 

KarlZagoda
Blue Screen Again
Posts: 4
Registered: ‎02-08-2019
Location: US
Views: 236
Message 2 of 8

Re: Tab4 8 Problems with 8.1 Oreo update

Pictures of the issue described above:

Spin.jpgChest.jpg

 

 

Community SeniorMod
Community SeniorMod
Posts: 6,845
Registered: ‎01-13-2008
Location: US
Views: 184
Message 3 of 8

Re: Tab4 8 Problems with 8.1 Oreo update

This isn't something I'm familiar with, but additional information may help in figuring out what it is and where it comes from: who was the actual seller on Amazon?   Amazon?  Lenovo? Some other vendor?

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may benefit. ... GeezBlog

 

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Community SeniorMod
Community SeniorMod
Posts: 3,260
Registered: ‎12-01-2007
Location: US
Views: 161
Message 4 of 8

Re: Tab4 8 Problems with 8.1 Oreo update

Hello,

 

A link to the Amazon page might be helpful.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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I2k4
802.11n
Posts: 153
Registered: ‎08-04-2018
Location: CA
Views: 116
Message 5 of 8

Re: Tab4 8 Problems with 8.1 Oreo update

FYI, this has come up before on the Android tablet forum:

 

https://forums.lenovo.com/t5/Lenovo-Android-based-Tablets-and/File-manager-app-popping-many-ads-in-a...


Lenovo Tab4 8 - TB-8504F (ZA2B0009US)
KarlZagoda
Blue Screen Again
Posts: 4
Registered: ‎02-08-2019
Location: US
Views: 95
Message 6 of 8

Re: Tab4 8 Problems with 8.1 Oreo update

Hwllo, The app was preinstalled on the Tablet by Lenovo. 

KarlZagoda
Blue Screen Again
Posts: 4
Registered: ‎02-08-2019
Location: US
Views: 93
Message 7 of 8

Re: Tab4 8 Problems with 8.1 Oreo update

Sorry misunderstood the question. it was Amazon. Lenovo preinstalled the app with the adware/malware. 

Highlighted
Community SeniorMod
Community SeniorMod
Posts: 3,260
Registered: ‎12-01-2007
Location: US
Views: 61
Message 8 of 8

Re: Tab4 Preinstalled file manager has Adware trying to get your Paypal information

Hello,

 

Can you provide a link to the Amazon page in question?  It would be helpful to know this.  Thank you.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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