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What's DOS?
Posts: 4
Registered: ‎03-11-2012
Location: Netherlands
Message 1 of 9 (872 Views)

computersecurity fails

Hello, I got a Thinkpad Egde 520 and installed F-secure internet security (after I romoved Norton). Unfortunately it fails to work. It says Computer security not started, restart your computer to try again. I tried many times, but no luck. I even reinstalled the program. Who can help?

Guru
Posts: 9,240
Registered: ‎12-26-2009
Location: Toronto, Canada
Message 2 of 9 (859 Views)

Re: computersecurity fails

You may want to try the F-Secure forums. Also check the event log for detailed errors.
W520: 2720QM, Q2000M at 1082/1376, 32GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 160GB HDD, WXGA+ screen
TPT1: 1839-23U
Posts: 1,314
Registered: ‎05-01-2010
Location: USA
Message 3 of 9 (854 Views)

Re: computersecurity fails

Just to add to the suggestion by Colonel ONeill, how did you remove Norton? Is there any chance there could be remnants of it left that are causing a problem? It is recommended to run Norton Removal Tool (NRT)after using your operating system's Remove Programs feature.




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SpywareHammer

What's DOS?
Posts: 4
Registered: ‎03-11-2012
Location: Netherlands
Message 4 of 9 (839 Views)

Re: computersecurity fails

I just started up again and surprise! For the first time F-secure works fine. For safety I used Norton removal tool and after restart F-secure did start again.I hope the probl;em is solved. If not, I'll be back on this forum.

Thanks for the response.

What's DOS?
Posts: 4
Registered: ‎03-11-2012
Location: Netherlands
Message 5 of 9 (838 Views)

Re: computersecurity fails

What do you want me to put for input?
Highlighted
Posts: 1,314
Registered: ‎05-01-2010
Location: USA
Message 6 of 9 (833 Views)

Re: computersecurity fails

I'm glad that you have resolved the issue. Please feel free to post back at Lenovo Community if you have anything else we can help with.

I'm not sure what you mean by this question, though:


vweskin wrote:
What do you want me to put for input?






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If you find a post helpful and it answers your question, please click the "Accept As Solution" button.
T530 - Helix Gen 1 - Yoga 900 - Yoga Tablet Gen 2

I am not employed by Lenovo or Microsoft. I am a volunteer.
Microsoft MVP - Consumer Security
SpywareHammer

Posts: 3,511
Topics: 27
Solutions: 276
Registered: ‎01-21-2010
Location: Etters, PA
Message 7 of 9 (817 Views)

Re: computersecurity fails

Hi vweskin and welcome,

 

If a member has helped you solve your problem, you can click on the "Accept As Solution" button in the members post that helped you.

 

Marking posts as solutions helps members to find the actual post that was the solution.

 

Thanks,

 

Dave 



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What's DOS?
Posts: 4
Registered: ‎03-11-2012
Location: Netherlands
Message 8 of 9 (763 Views)

Re: computersecurity fails

Unfortunately the problem has not been solved. Many times it workes correct, but justy now, after windows update it failed again. After restarting 3 times it is ok for now.

Broadband 3G
Posts: 999
Registered: ‎01-06-2011
Location: Sacramento, CA
Message 9 of 9 (751 Views)

Re: computersecurity fails

Try using a different anti-virus solution.

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