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Lenovo Employee dannykao
Lenovo Employee
Posts: 1
Registered: ‎09-13-2018
Location: TW
Views: 331
Message 1 of 2

Cannot upgrade RAID card firmware by "Lenovo XClarity Essentials UpdateXpress"

I am using "Lenovo XClarity Essentials UpdateXpress" to upgrade RAID card firmware.

 

It failed in one step, the error message was "Update error: Flash command failed.".

 

I see the OneCli logs in the working directory, how to fix the problem?

 

Thanks

 

==========================================================================================

2018-09-13 17:19:05 18908 [INFO ] BMUFlash.cpp:1579: Current System Status is:4
2018-09-13 17:19:05 18908 [INFO ] BMUFlash.cpp:248: No bmu is runing on the machine. CompleteBareMetal before start bmu.
2018-09-13 17:19:06 18908 [INFO ] BMUFlash.cpp:745: CompleteBareMetal is: ok error code is: 0
2018-09-13 17:19:06 18908 [INFO ] BMUFlash.cpp:255: Start to check the requirement files which are needed for Bare metal update.
2018-09-13 17:19:06 18908 [INFO ] BMUFlash.cpp:454: List file in local dir
2018-09-13 17:19:06 18908 [INFO ] BMUFlash.cpp:509: Not found available OneCli in local dir
2018-09-13 17:19:06 18908 [INFO ] ComplexFlashFlowManager.cpp:1064: [ERR]Smiley Tonguerepare enironment failed.
2018-09-13 17:19:06 18908 [DEBUG] UpdateInfoManager.cpp:395: lnvgy_fw_sraidmr35_930-50.5.0-1615_linux_x86-64 Set finished. ret=1545
2018-09-13 17:19:06 18908 [INFO ] Timer.cpp:16: Time consumed:1 second(s)

2018-09-13 17:19:06 18908 [INFO ] Timer.cpp:17: Leaving ComplexFlashFlowManager::RunRealFlash at:2018-09-13-17:19:06

2018-09-13 17:19:06 18908 [INFO ] ComplexFlashFlowManager.cpp:317: Run postConfig. it will restore os
2018-09-13 17:19:06 18908 [INFO ] ComplexFlashFlowManager.cpp:286: Restore OS env...
2018-09-13 17:19:06 18908 [INFO ] Timer.cpp:16: Time consumed:8 second(s)

2018-09-13 17:19:06 18908 [INFO ] Timer.cpp:17: Leaving FlashFlowManagerBase::Run at:2018-09-13-17:19:06

2018-09-13 17:19:06 18908 [WARN ] BMUFlash.cpp:718: BMU is not started.
2018-09-13 17:19:06 18908 [ERROR] BMUUpdate.cpp:353: call std::remove fails, ret code is: -1
2018-09-13 17:19:06 18908 [INFO ] Timer.cpp:16: Time consumed:8 second(s)

2018-09-13 17:19:06 18908 [INFO ] Timer.cpp:17: Leaving Flash::runFlash at:2018-09-13-17:19:06

2018-09-13 17:19:06 18908 [INFO ] Flash.cpp:915: Flashing Results:
2018-09-13 17:19:06 18908 [INFO ] Flash.cpp:938: (1) ThinkSystem RAID 930-x xGB Flash PCIe 12Gb Adapters2Gb Adapters update BIOS and Firmware for windows and linux
2018-09-13 17:19:06 18908 [INFO ] Flash.cpp:971: Component Smiley FrustratedRAIDMR35
2018-09-13 17:19:06 18908 [INFO ] Flash.cpp:976: Update ID :lnvgy_fw_sraidmr35_930-50.5.0-1615_linux_x86-64
2018-09-13 17:19:06 18908 [INFO ] Flash.cpp:981: Reboot :Reboot Required to take effect
2018-09-13 17:19:06 18908 [INFO ] Flash.cpp:987: Result :Update platform flash errorSmiley Tonguerepare environment failed.
2018-09-13 17:19:06 18908 [INFO ] Flash.cpp:994: 1 update(s) attempted.
2018-09-13 17:19:06 18908 [INFO ] Flash.cpp:1068: 1 update(s) failed.
2018-09-13 17:19:06 18908 [INFO ] Flash.cpp:1104: See the Onecli-update-flash.xml and Onecli logs in the output directory for details.

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Lenovo Employee ccchen
Lenovo Employee
Posts: 58
Registered: ‎09-03-2018
Location: US
Views: 275
Message 2 of 2

Re: Cannot upgrade RAID card firmware by "Lenovo XClarity Essentials UpdateXpress"

Did you follow the instruction in this video to update the firmware?

lxce updatexpress how to update remote machine

Which steps did you see the error?

 

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