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syedahmar
Punch Card
Posts: 23
Registered: ‎07-01-2015
Location: SA
Views: 1,356
Message 1 of 6

Lenovo Flex chassis CMM replacement by CMM2

Dear team,

 

Kindly advice the procedure to replace two IBM CMM with two Lenovo CMM2 in production Flex chassis 8721 ?

Currently server model installed x240 model 8737 and 9532.

 

Thanks

cterek
WWAN
Posts: 221
Registered: ‎04-20-2015
Location: CA
Views: 1,329
Message 2 of 6

Re: Lenovo Flex chassis CMM replacement by CMM2

Have a look at this link, it gives instructions on upgrading from CMM to CMM2.

 

http://flexsystem.lenovofiles.com/help/index.jsp?topic=%2Fcom.lenovo.acc.cmm.doc%2Fupgrading_to_cmm2...

 

as well as Table 2 here: https://lenovopress.com/tips0863-flex-system-enterprise-chassis#models which give compatibility of the CMM2 on the different Flex Chassis.

 

It's the two places to start. I would always recommend doing this outside of production to minimize and risk.

 

 

syedahmar
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Posts: 23
Registered: ‎07-01-2015
Location: SA
Views: 1,316
Message 3 of 6

Re: Lenovo Flex chassis CMM replacement by CMM2

Thanks for your input.

 

Do you have info on how to register the XClarity Pro, per Managed Server w/3 Yr SW S&S      PN   00MT208

And how to get the support for cases on Xclarity?

 

thanks

Lenovo Employee ccchen
Lenovo Employee
Posts: 357
Registered: ‎09-03-2018
Location: US
Views: 1,308
Message 4 of 6

Re: Lenovo Flex chassis CMM replacement by CMM2

Hi syedahmar,

 

How to install the XClarity license, please refer to the video: https://www.youtube.com/watch?v=XDuin_krXXQ.

How to submit a service request for LXCA, please find the local support line from the link:https://datacentersupport.lenovo.com/us/en/SupportPhoneList

You also can submit a service request from the link, complete the eTicket form for software support.

 

Please be noted, 

  • The information needed to open a support ticket (Lenovo Customer Number, etc.), can be found from your electronic Proof of Entitlement note you get when you purchase Lenovo XClarity Products..
syedahmar
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Posts: 23
Registered: ‎07-01-2015
Location: SA
Views: 1,296
Message 5 of 6

Re: Lenovo Flex chassis CMM replacement by CMM2

Thanks a lot

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AlexK4
What's DOS?
Posts: 1
Registered: ‎10-16-2019
Location: US
Views: 243
Message 6 of 6

Re: Lenovo Flex chassis CMM replacement by CMM2

After replacing IBM CMMs with Lenovo CMM2s, what happens to support ?  Is support transfers from IBM to Lenovo?

 

I have a customer with bunch of 7893 chassis upgraded with CMM2, and IBM has stopped support on 9/30/19.  How can I get maintenace renewal on these chassis?

 

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