cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
matthew87
Blue Screen Again
Posts: 3
Registered: ‎07-21-2019
Location: DE
Views: 388
Message 1 of 7

Lenovo ThinkServer RD650 - BIOS,TSM,etc problem to update

Hello there

my server doesn't show any things in system summary section as mentioned below:

image.png

 

Cause of this,i am not able to do Firmware Update

image.png

As you see everything is 0.0.0 in version

 

When i try to upload a firmware bundle just like BIOS,TDM or TSM this message appears:

image.png

Infact there is no network or power issue due to update.

How can i update all section of firmware (BIOS,TDM,TSM)?

Regards

Matthew

Lenovo Employee ccchen
Lenovo Employee
Posts: 294
Registered: ‎09-03-2018
Location: US
Views: 345
Message 2 of 7

Re: Lenovo ThinkServer RD650 - BIOS,TSM,etc problem to update

Hi Matthew,

 

TDM is also an option as the interface to update BIOS firmware bundle, please refer to the video for more detailed.

matthew87
Blue Screen Again
Posts: 3
Registered: ‎07-21-2019
Location: DE
Views: 327
Message 3 of 7

Re: Lenovo ThinkServer RD650 - BIOS,TSM,etc problem to update

Hi ccchen

Thank you for your quick reply on this issue.

I watched the vido,but there is a bigger problem here.When I reboot the server to access TDM Boot (F10) the screen went black and after 5seconds it starts to boot the local OS installed on its ssd.

I mean that the TDM section which i can update the BIOS,TSM,etc... would not be load

even i try to update it in TSM web and it shows this:

image.png

Is there any other solution to fix this?

 

Lenovo Employee ccchen
Lenovo Employee
Posts: 294
Registered: ‎09-03-2018
Location: US
Views: 317
Message 4 of 7

Re: Lenovo ThinkServer RD650 - BIOS,TSM,etc problem to update

Hi matthew,

 

Do you perform a TSM restart command?

If the network connectivity between your leaptop and the BMC on the target server is connected, please try the following ipmi command to proceed.

 

#ipmitool -I lanplus -H <BMC IP> -U <BMC Username> -P <BMC password> raw 0x06 0x03

this command is equal to 

#ipmitool -I lanplus -H <BMC IP> -U <BMC Username> -P <BMC password> mc reset warm

 

If a warm rest command of the TSM is unable to send, please use below command to perform a  cold reset of the TSM.

#ipmitool -I lanplus -H <BMC IP> -U <BMC Username> -P <BMC password> raw 0x06 0x02

this command is equal to #ipmitool -I lanplus -H <BMC IP> -U <BMC Username> -P <BMC password> mc reset cold

 

Wait for the BMC reset (~ 5 minutes) to complete the restart process.

 

And log in the TSM, try to update the firmware again.

 

matthew87
Blue Screen Again
Posts: 3
Registered: ‎07-21-2019
Location: DE
Views: 304
Message 5 of 7

Re: Lenovo ThinkServer RD650 - BIOS,TSM,etc problem to update

Hi again
I perform those commands.
At the first step i try to "reset warm"
and try to update firmware but still the server sent back the error "Unable to access the server. Please check the network and the power cable."
At the second step i perform the command "reset cold" and after the reset of TSM,the error to update firmware is still there : "Unable to access the server. Please check the network and the power cable."
There is not any other way or solution to fix it?!
Lenovo Employee ccchen
Lenovo Employee
Posts: 294
Registered: ‎09-03-2018
Location: US
Views: 279
Message 6 of 7

Re: Lenovo ThinkServer RD650 - BIOS,TSM,etc problem to update

Hi Matthew,

 

Could you restart your server and press F1 to enter bios setup page?

Please check the TSM firmware revision and the TSM status in BIOS if there's a version indicated on that page and also the TSM status is working or in another status. 

TSM.png

Highlighted
skatsaounis
What's DOS?
Posts: 1
Registered: ‎09-05-2019
Location: GR
Views: 91
Message 7 of 7

Re: Lenovo ThinkServer RD650 - BIOS,TSM,etc problem to update

Hi ccchen,

 

I reviving this thread as I am facing the same issue. In addition to that, I cannot get access to Virtual Console and the server is installed at a remote location. As a result, I cannot enter BIOS screen to check the fields you are suggesting.

 

Any idea about what to do next?

 

Best regards,

Stamatis

Check out current deals!


Shop current deals