04-09-2019 05:55 AM
my System x3650 M3 7945 IMM does not send emails alerts.
My configuration is (I've tested it on a D-link network NAS and it is correct!):
When I click GENERATE TEST ALERT i see the Event Log event ID:
|04/09/2019; 14:49:33||0x4000002800000000||Management Controller Test Alert Generated by myname|
BUT NOTHING HAPPENS! No emails were sent!
Can smeone help me?
07-17-2019 11:48 PM
10-04-2019 06:57 AM
---You are using port 80 as SMTP port ,it's expected. 25 is mostly used port for smtp.
my answer: Changed port to 25 (even if mail.smtp2go.com accepts port 80):
---You have enabled authentication for smtp , is it necessary for your smtp server ? If yes, you need input correct user/password , if no, just disable that.
my answer: smtp authentication is required for smtp server mai.smtp2go.com
User/password are correct! I use them to send alerts in MEGARiad SM and I receive alerts!
---You can further check the log on mail server side to see what's the error to determine the issue.
my answer: on the mail server log no actiity is reported for IMM (totally empty!).
It seems that the IMM alert service doesn't even connect with the SMTP server!
Is it possible? How can I troubleshoot anymore?
10-04-2019 01:53 PM
Please see the following retain tip that I found.
When using the "Generate Test Alert" button on the Integrated Management Module (IMM) build YU0091K web interface, no alert will be sent if "System Alerts. System-Other" is not selected.
RETAIN tip: H203394
This behavior is working as designed.
The alert type of "Generate Test Alert" determine as "System-Other", user needs the option to receive alert. The selection path is:
|IMM Control --> Alerts --> System Alerts --> System-Other|
The received alert message as:
|Alert Text : Management Controller Test Alert Generated by USERID
Severity : 4
Type of Alert : System - Other
Date(m/d/y) : **/**/****
Time(h:m:s) : **:**:**
Contact : ***
Location : ****@**.***
IMM Text ID : SN# *******
IMM Serial Number : *******
Please let us know if you need additonal information.
10-06-2019 12:47 PM
Please also verify the DNS, and default gateway are setup properly.
One other thing I would advise is to take a packet trace to see if anything is actually being transmitted or if the data is being sent to the wrong destination.